I tripped on a plastic baling strip that was in the aisle at my Horseheads, NY store injuring my hand, knees and thigh. Filed report with the manager who assured me I would hear from "headquarters". Spoke with someone on the phone last week who gave me a number to contact her personally, but I got another person unrelated to Aldi's when calling this number. After 1 week, I have heard nothing from Aldi's or their insurance carrier. So, now I have to make another trip to Aldi's to get information!!! Due to their negligence, I lost time from work and have had much pain and suffering!!! Terrible that I cannot get hold of someone at my local store to help other than driving up there!