Aldi Customer Service

Aldi Customer Service Phone Number

Phone Number:1 (630) 879-8100

Shortcut: N/A - Edit

Average Customer Rating

Score 2.4
Website: Aldi Website

Aldi Customer Service Hours

N/A - Edit

Reviews For Aldi Customer Service (91)

Being rushed in the check-out line

I don't like being rushed out the door, while being in the check-out line, at the Aldi store in Effingham, IL. There should be more respect for customers.

-by (Dec. 31, 2015)

Phone contact

NO phones for Store! Ridiculous! Otherwise great store.

-by (Oct. 30, 2015)

No phones in stores

This is the most ridiculous way to do business that I have ever seen. The lady in customer service admitted that they don't have enough manpower at the stores as it is and that answering phone calls could not be handled because of this.

-by (Oct. 22, 2015)

The number you have dialed....

I totally agree with one commentor who said that no being able to get in touch with them leaves a poor taste in the mouth. All businesses have contact info, this store has none and I've never seen this with any other business. What possible reason can they have for this? I take it as a way of not hearing customer complaints.

-by (Oct. 9, 2015)

frozen coconut Shrimp with sauce

I love them but can't get them anymore at the Douglasville GA store. They need to order twice as much as they normally order. Love the fruit also?

-by (Sep. 2, 2015)

Toilet Paper pack of 4 extra long

I have noticed recently that the extra long toilet paper is not as good quality that it was. Maybe 2 out of the 4 are of decent quality while the other is of a much poorer quality and are much thinner. I shop at Aldi all the time but with this Item I will be buying elsewhere. Thank you .looking foreward to your reply

-by (Aug. 9, 2015)


make themselves unreachable. No phone number. Leaves a bad taste that says, "poor customer service"!

-by (Jun. 19, 2015)

Didn't come home with item

I shopped today and was missing Premium HE Liquid Ldy. I live in Putnam and the store is in Dayville. I have no way to reach this store as there is no phone # for store #49. Please help! The item was $6.99.

-by (May. 19, 2015)


everything is priced well, food great, I just want to be able to buy the chocolate rice snacks and my store hardly has them. They are much better tasting than the Quacker's

-by (Jan. 13, 2015)

Phone Number

The phone number should be listed on the receipt

-by (Jan. 11, 2015)

not too happy customer

Cashiers go too fast and are often charging for more items than you have, a lot of mistakes are happening t his way. I advise shoppers to ask the cashier to slow the heck down so you don't get overcharged! They don't give a phone number to call and complain at the store where it happened, so check your receipts before you leave the store people!

-by (Dec. 7, 2014)


we picked up our groceries but was not given receipt as we had gotten several marked down items wanted to call to make sure what we were charged. very disappointed in this will wait until tomorrow to make a 20 mile trip to rectify this Bet this wont be posted. It does not seem to just be the Dunkirk store this is a policy but the only @ given has a fax whirr all of the time.

-by (Dec. 3, 2014)

Unhappy customer

no phone #. Our Uncle lost his keys and we could not find a phone # for Aldi's in Topeka. He is 90 years old, so therefore we were trying to help him and I think you should make a phone # to every Aldi's available to your customers. Surely you have a Supervisor at each store that could handle a phone call or two to that particular store!

-by (Dec. 1, 2014)


I love the location and the food prices are awesome and their checkers are very kind I just don't like one thing and that is buying your own bags.

-by (Nov. 19, 2014)

job application

Was wondering about job application? Did anyone review? ? I was never emailed or called n local store has no phone # ?? Centralia il 62801

-by (Oct. 7, 2014)

Kernersville Store is great

Reading some of the comments below and find there are so many negative comments. I have only had 1 pack of ham that was bursted open. I took it back the next day. She gave me my money back and another pack of ham. I thought this was more than fair! I really appreciate Aldi's clean store over in Kernersville, NC. My shopping experience has been very good overall.

-by (Oct. 3, 2014)

No phone number thats just plain LAME

I was over charged for clearance item suppose to be 99 cent was charged 2.89 and I bought 3. This is so annoying cant call the store so they can look at the tag and know I am right to get my refund without having to go the same day. They are always busy there so this is gonna be a pain in the butt to say the least. LAME!!!

-by (Aug. 15, 2014)

Missing a phone

I bought a water filtration pitcher which was a great deal but they are no good without a filter. The store near me does not have any and i was told they wont be restocking them. I want to call the other stores but they wont post numbers so i am faces with having to drive to every store in the hope that they still have filters. They want my money but don't want to be bothered answering the phone.

-by (Aug. 10, 2014)

Bad Meat, no weekend service, 40 min drive to go back to store

We just opened a rack of ribs that was rotten. there were 3 days left to the sell by date. We are unable to contact the store just to tell them they may not want to continue selling that item. If I knew this was a problem and the store could have know and prevented other from possibly getting ill I would be very angry!!!!!

-by (Jul. 26, 2014)

no call number

very odd no store number

-by (May. 29, 2014)