Burger King Customer Service

Burger King Customer Service Phone Number

Phone Number:1 (305) 378-3535

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Average Customer Rating

Score 2.3
Website: Burger King Website

Burger King Customer Service Hours

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Reviews For Burger King Customer Service (96)


I was so sorry to see that you had brought the "King" back. I think it is an awful mascot. Burger King deserves better.

-by (Jun. 10, 2015)

this location very bad others are good

location: Linden Ave. Dayton, Ohio they leave out ordered items, argue with you, skimp on sandwich ingreadiants compared to other locations. Never get a correct order from them. Phone is off the hook when you try and call. Make several trips to resolve an order problem.

-by (May. 17, 2015)

Common Sense?

stopped at drive thru 23rd & 291, independence, Missouri around 5PM was told could not take order as computer down. What happened to pen and paper? do computers run the business or a bunch of dummies? How much money do you lose because employees have no common sense?

-by (Mar. 4, 2015)


The Manager at the Burger King in Norwalk on Pioneer Blvd is rude and they mess up on your order.

-by (Feb. 3, 2015)

Resolve my Cravings

When I crave for a burger and want to go somewhere close by this is the place. Every sandwich I have tried is spectacular!

-by (Dec. 26, 2014)

not happy

My son and I went through the drive through window this morning for breakfast. We were at the Burger King on Ingleside Road in Princeton, WV. After I placed my order I drove up to the window. I handed the employee my money and she handed me my change and the drinks I had ordered. As we were waiting on our food, my son and I heard an employee say "she is the Devil." When we turned to look, my son and I saw her pointing at me! My son asked why she was pointing and saying those things about me. I did not recognize the employee but I was humiliated in front of my child. This "devil" will not be returning.

-by (Oct. 26, 2014)

tooth in onion rings!

OK so a customer complains about onion rings and gets attacked!!! How about eating your onion rings and finding someone's tooth in the bag - with the batter stuck in the tooth!! OMG - I got so sick I puked my meal up after I realized what it was and to think I stuck it in my mouth too!! Too much!!

-by (Oct. 14, 2014)


Went to your BK in Willits Calif. traveling home from a SF Giants game, arrived there about 8:00 PM. First let me tell you the bathrooms were horrible, toilet paper all over the floor and what I think was food or other on the floors,dirty!! Made our orders which were quite simple Cheese burger, chicken strips with two sauces and two small milk shakes...we got green tomatoes and the burger patty was like rubber, catsup dispenser was empty, told the manager and she said yeah I know..did not fill it..no sauces for chicken strips, plus had to wait about 30 mins for order and there were no other customers in line..and the manager proceeded to lock the doors about 15 mins early, a man had to knock on the door to get in..We have stopped there many times, but this is the worst, really has gone down hill..

-by (Sep. 30, 2014)

Burgers and more burgers

I have always liked Burger king okay but they closed the one in our city. There is another about 7 miles up the road but apparently I am not too crazy about them or I would drive up there instead of going to a closer burger joint.

-by (Sep. 25, 2014)

u r not good citizens

Have been a #1 fan of Burger King along with my grandson for many years. If you relocate corporate offices to a foreign country to avoid paying your FAIR TAXES we will never again set foot in any of your businesses. Mc Donald's and Wendy's will be fine for us.

-by (Aug. 27, 2014)

Bad Service

Very displeased with the service I received at the store location, in Decatur Ga. store#17090. I went to the drive thru this morning and ordered some breakfast biscuits was ask to pull to the side and my food will be brought out to me. After waiting for 20 min. I went inside and ask about my food. The works had no idea as to what happen to my order. Now they had to remake my order, I waited for another 10 min. to receive this one. I felt that I should have acted like a fool but I didn't , and decided to send in this complaint. Being a long time customer, after this you have lost me as a customer.

-by (Aug. 10, 2014)

Rude & Wrong

Winston-Salem location on Peters Creek Parkway by WalMart has thee absolute WORST managers around. Do not visit this location. They are rude. Veronica is the only sweet person there. The store is always dirty, they're always pulling your cars up to the trash can because they can't get the orders out within 5 minutes. Why can't this store get good managers, daytime, or get food out without waiting more than 5 minutes? So much for FAST food. I'm done with this store.

-by (Aug. 6, 2014)

F bombs from the burger king lady

I saw a woman with a Burger King logo on her shirt on the Sean Hannity show. The location was Columbus , Ohio. she was shouting "F" bombs and other vulgar language, assaulting other people, and kicking things over. if this is the kind of person who represents Burger King , my family will not be spending our entertainment dollars there any more. it's a shame because i enjoy the food but sometimes you sacrifice the small things for a bigger cause!!

-by (Jul. 16, 2014)

No more " Have It Your Way"

On 4/12/14 and 4/13/14 I visited 2 BK's. 187 Broadway, Lawrence, Ma and 248 Haverhill St. Methuen, Ma and on both stores they have these huge posters showing you can now get these certain BK burgers at breakfast. My first stop I was told that the computer was down and she cannot take orders right now. So I drove to Methuen and that store first said we are on our breakfast menu and do not serve lunch now, by a supervisor. when I said that you have it posted on the window and menu, she said oh, the broiler is being cleaned. The following day I received the same excuse from Lawrence and Methuen said we are only serving breakfast once again. So I suggested maybe they should not post what they will not fulfill and just drove off. Definitely did not get it " My Way" at BK.

-by (Jul. 15, 2014)

no ac in bld. in Alex & maysville ky

I have ben in a few of your BK around NKY there is no ac in the bld. the people that are working to fix the food are sweating all over the food. And it is so hot in your bld. you cant sit in side I would like to know if you are aware of this problem. and if your not you are now. Please let me know what you are going to do about this .I can find another place to have a bite to eat thank for all the good food in the past . RICK

-by (Jul. 14, 2014)

the last time

i have been a BK customer since 1965. but this is the last straw!! because of your catering to special interest groups with the 'fairie burger' you will NEVER see me again!

-by (Jul. 6, 2014)


TWICE! in the last month,we have gone to BK to order breakfast..they realize that everything breakfast needs biscuits.....They were out of biscuits! It would take 15 mins to have more! They should know from past experience! that breakfast is going to be very busy! Where are their business heads?! It would be better to have left over biscuits than not enough! This is their business!! Get a freakin" idea,people! Woluld love to ha ve a response from this note,but looking at other entries,I seem to realize your customer service is not very good! BK at Knightstown,IN.

-by (Jun. 15, 2014)


burger king in Arlington tx of copper are nothing but thiefs my daughter has worked there for over a month and every time there are suppose to get paid she doesn't they bgive the run arounds also the employees steal money ,at nights the people that are schedule to work don't go in they close at nights and customer serv sucks

-by (May. 3, 2014)

horrible night

How can it possibly take 40 mins to get through the drive through and the inside is not even busy took me 15 mins at the microphone waiting to order and the only reason I gave it one star is it requires me too the store is located on east 42nd st odessa texas you all need to do something about that because im done with burger king until they can prove they are not slow as molasses

-by (Apr. 17, 2014)

Burger King Review

the fries are under cooked, but the whoppers are good

-by (Mar. 30, 2014)