Wendy's Customer Service

Wendy's Customer Service Phone Number

Phone Number:1 (614) 764-3100

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Average Customer Rating

Score 2.3
Website: Wendy's Website

Wendy's Customer Service Hours

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Reviews For Wendy's Customer Service (64)

Would you go to this location again?

I was taught if you can't say anything positive, say nothing.

-by (Mar. 20, 2014)

Very slow

They wouldn't fix us a baked potato. The were very nice,but didn't try to accommodate us.

-by (Mar. 9, 2014)

Not always fresh

There food seems to me to be every dry. Not the most best costumer service.

-by (Feb. 14, 2014)

Like the chili, we are luke warm on Wendys

My sister and I have been huge fans of Wendy's and have frequented our local store every Sunday for the last 10 or so years, except in a few instances. The chili has been our meal of choice. For the last four of five times, however, the chili has been only luke warm. Seems the pot has a crack and they can't crank up the temp. Why does not Wendys of the Franchisee take care of this.

-by (Jan. 30, 2014)

Wonderful service

I went to the wendys on military and cherry road in wpb fl. The manager, Barbara, was ever so kind to solve a problem with my order. I frequent this location often but this shining example of customer service requires a commendation. The workers at this location have always upheld the caliber that is expected of Wendys.

-by (Jan. 23, 2014)

wrong order again

First I want to say that the Wendy's we love, Sharpsburg Pike, Hagerstown,Md. is the greatest food, employees, cleanliness. But the Wendy's closest to us is and has been a problem. The last 3 orders were wrong when I got home and on one of those trips was not charged correctly. I just returned from picking up the order to replace the incorrect one. Sandwich was missing as well as the senior drink, which I decided to just forget about when it was not provided at the window.

-by (Jan. 13, 2014)

poor food

i got an apple pecan salad , the chickrn was hard all the around the edge , salad parts some were brown , then i also got a tripple burger , they all were cooked way too long as they drid out not a good food order and didn,t want too drive back to reorder ?

-by (Jan. 2, 2014)


Garden City, KS store was absolutely fabulous. Customer service was outstanding!

-by (Dec. 31, 2013)

quality of food

Over the years, I've been a loyal customer but lately, I've begun to question.that loyalty. On three occassions I visited the Rawsonville Wendy's in Michigan, and been dissapointed in the quality of food ordered. The chili, which I used to love, is frequently watered down and rather greasy. In addition, the quality of the burgers are overcooked and greasy as well. Sorry--but I'm losing faith in your slogan of "Quality is our recipe"

-by (Dec. 16, 2013)


Wendy's has a lot of great ideas and the food is great.

-by (Nov. 26, 2013)