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I would like to tell you that the reason I love Wendy's is the varied menu, especially the baked potatoes. However, it seems that the potatoes are a problem. Everytime I go to the location at White Oak Shopping Center, Garner, NC they are either out or you have to wait for 15 minutes or more for them. This location recently had a complete make over and I was sure that they would upgrade or add ovens to fix this problem. Not so! Could not buy them again last night, so I left and did not purchase anything. The reason for going there is the baked potatoes! Since my husband is diabetic and has taken a shot while I go to the drive through, I can not wait on food or he will have a reaction to his insulin. Please, look into this problem and see if it is a mechanical problem or a management one! I love your food and hate that this is a constant problem for at least two years. You would be better off to remove them, than to make customers mad because of the unavailability of them. However, this would be a mistake since that is the reason a lot of people go there in the first place.

Sincerely, Brenda Jones

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