Burger King Customer Service

Burger King Customer Service Phone Number

Phone Number:1 (305) 378-3535

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Average Customer Rating

Score 2.3
Website: Burger King Website

Burger King Customer Service Hours

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Reviews For Burger King Customer Service (87)

u r not good citizens

Have been a #1 fan of Burger King along with my grandson for many years. If you relocate corporate offices to a foreign country to avoid paying your FAIR TAXES we will never again set foot in any of your businesses. Mc Donald's and Wendy's will be fine for us.

-by (Aug. 26, 2014)

Bad Service

Very displeased with the service I received at the store location, in Decatur Ga. store#17090. I went to the drive thru this morning and ordered some breakfast biscuits was ask to pull to the side and my food will be brought out to me. After waiting for 20 min. I went inside and ask about my food. The works had no idea as to what happen to my order. Now they had to remake my order, I waited for another 10 min. to receive this one. I felt that I should have acted like a fool but I didn't , and decided to send in this complaint. Being a long time customer, after this you have lost me as a customer.

-by (Aug. 10, 2014)

Rude & Wrong

Winston-Salem location on Peters Creek Parkway by WalMart has thee absolute WORST managers around. Do not visit this location. They are rude. Veronica is the only sweet person there. The store is always dirty, they're always pulling your cars up to the trash can because they can't get the orders out within 5 minutes. Why can't this store get good managers, daytime, or get food out without waiting more than 5 minutes? So much for FAST food. I'm done with this store.

-by (Aug. 6, 2014)

F bombs from the burger king lady

I saw a woman with a Burger King logo on her shirt on the Sean Hannity show. The location was Columbus , Ohio. she was shouting "F" bombs and other vulgar language, assaulting other people, and kicking things over. if this is the kind of person who represents Burger King , my family will not be spending our entertainment dollars there any more. it's a shame because i enjoy the food but sometimes you sacrifice the small things for a bigger cause!!

-by (Jul. 16, 2014)

No more " Have It Your Way"

On 4/12/14 and 4/13/14 I visited 2 BK's. 187 Broadway, Lawrence, Ma and 248 Haverhill St. Methuen, Ma and on both stores they have these huge posters showing you can now get these certain BK burgers at breakfast. My first stop I was told that the computer was down and she cannot take orders right now. So I drove to Methuen and that store first said we are on our breakfast menu and do not serve lunch now, by a supervisor. when I said that you have it posted on the window and menu, she said oh, the broiler is being cleaned. The following day I received the same excuse from Lawrence and Methuen said we are only serving breakfast once again. So I suggested maybe they should not post what they will not fulfill and just drove off. Definitely did not get it " My Way" at BK.

-by (Jul. 15, 2014)

no ac in bld. in Alex & maysville ky

I have ben in a few of your BK around NKY there is no ac in the bld. the people that are working to fix the food are sweating all over the food. And it is so hot in your bld. you cant sit in side I would like to know if you are aware of this problem. and if your not you are now. Please let me know what you are going to do about this .I can find another place to have a bite to eat thank for all the good food in the past . RICK

-by (Jul. 14, 2014)

the last time

i have been a BK customer since 1965. but this is the last straw!! because of your catering to special interest groups with the 'fairie burger' you will NEVER see me again!

-by (Jul. 6, 2014)


TWICE! in the last month,we have gone to BK to order breakfast..they realize that everything breakfast needs biscuits.....They were out of biscuits! It would take 15 mins to have more! They should know from past experience! that breakfast is going to be very busy! Where are their business heads?! It would be better to have left over biscuits than not enough! This is their business!! Get a freakin" idea,people! Woluld love to ha ve a response from this note,but looking at other entries,I seem to realize your customer service is not very good! BK at Knightstown,IN.

-by (Jun. 15, 2014)


burger king in Arlington tx of copper are nothing but thiefs my daughter has worked there for over a month and every time there are suppose to get paid she doesn't they bgive the run arounds also the employees steal money ,at nights the people that are schedule to work don't go in they close at nights and customer serv sucks

-by (May. 2, 2014)

horrible night

How can it possibly take 40 mins to get through the drive through and the inside is not even busy took me 15 mins at the microphone waiting to order and the only reason I gave it one star is it requires me too the store is located on east 42nd st odessa texas you all need to do something about that because im done with burger king until they can prove they are not slow as molasses

-by (Apr. 17, 2014)

Burger King Review

the fries are under cooked, but the whoppers are good

-by (Mar. 29, 2014)


We tried to order the 2 for $5.00 but had to ask which ones were they. We told the girl 3 times what we wanted and she couldn't get it straight. We called the manager over and he couldn't either. So after all this time I got angry and we left and went to Sonic. They need to display the sale items inside and train their people better. Never again!!!!!

-by (Mar. 13, 2014)


Burger king is just nasty to me. Say if you didn't want to eat your burger right then and there you get to the burger an hour later. By that time the burger is dry out and nasty just made with no love. Eww!

-by (Mar. 1, 2014)


There burger are better then mcd"s but not there fries. There play area is always so hot in there.

-by (Feb. 14, 2014)

Supper long wait

If you every have to stop and get a quick bite to eat. .... Please don't stop there.!& This is at the Plank rd. Right across from circle k and rite aids [ please don't stop there if your in a hurry]

honest customer.

-by (Jan. 16, 2014)

Gift Card

Have been trying to get my money loaded on my gift card for now 2 DAYS. on 1/5/14 went on line to load 50.00 on my gift card and they have charged me for it but the gift card STILL shows 0.56 on it and I have called over 8 times and have left a message it it is now 1/7/14 @ 3.04pm and still my $50.00 NOT on my gift card and the customer service help was NO HELP.. Wish I could get my money on my card or at least get my money back... SOMETHING...

-by (Jan. 7, 2014)

Improvement Needed Badly!

We use to go everyday to our local Burger King ( Mesquite, Tx). The food CONTINUED To be served COLD even after I made several attempts to draw the manager's attention to it. We love Burger King Food....but NOT COLD! Also, try and find the hours of operation....not possible! Try calling them....NOT POSSIBLE! May as well have an unlisted number!

-by (Jan. 4, 2014)


just had a chicken sandwich at Burger King on Barton in Rockledge. It was absolutely awful, limp, tasteless with soggy wet bread......don't you use any spices at all. Too bad I went home before I noticed..............never again.

-by (Jan. 4, 2014)

Rude Manager ....

You're manager at the Store in Indianapolis Indiana at 2055 North Shadeland Ave is very rude . You have false advertising in you're windows .... This was an AM visit to this location on december 2nd at appx . 7:30 am . My order and your sale items were totally botched by this woman .... Ive been going there for a long time and this has never happened before this visit .... I would hope that you will be more selective of you're employees in the future ( especially managers ) ....

-by (Dec. 2, 2013)


The burgers are very well done.

-by (Nov. 26, 2013)