Home Depot Customer Service

Home Depot Customer Service Phone Number

Phone Number:1 (800) 793-3768

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Average Customer Rating

Score 2.1
Website: Home Depot Website

Home Depot Customer Service Hours

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Reviews For Home Depot Customer Service (54)

Treatment of Handicap Shopper

I am a paraplegic manual wheelchair user. I bought three gallons of paint at the Oxford, Al store. I was not offered ANY assistance at the paint counter or at checkout.

I loaded the paint in a cart - pushed it forward, rolled my wheelchair, pushed the cart, rolled my wheelchair.......all the way to my car.

-by (Apr. 9, 2014)

Terrible Customer service

The worst customer service in the world, I have spent over $10,000 in your Mahwah, NJ store & have received the worst service in the world, I will publish my disappointment on the internet via Facebook & the world net to go viral. A real disgrace to a customer.

-by (Apr. 3, 2014)

No one around

We'll I been to HOme Depo a few but I never really got much help. There was a few employees around . They weren't very approachable.

-by (Feb. 14, 2014)

Shopping for Paint

I was at the Lowe's in Kenosha right before they were closing buying paint. Regardless of the time everyone was so helpful and friendly.

-by (Jan. 19, 2014)

Beaverton OR

Went in to buy a mechanism for a toilet seat hanle. Nobody knew what I was talking about. I found what I needed on my own. Sked if I could take off the bolt to get a better look-absolutely not! Each time I've ever been here, employees seem to lack knowledge.

-by (Jan. 5, 2014)

Poor service

We ordered replacement windows and French doors signing the contract in late July. The contractor came, measured and stressed to the order person that these measurements must be ordered. A month later, our order arrived ...INCORRECT sizes. A reorder was sent ...this in Sept. October the order came In...wrong again. Finally in late November the windows were FINALLY installed. The one bright light in the whole ordeal was the contractor. DO NOT ORDER WINDOWS/DOORS from Home Depot !!!!

-by (Dec. 1, 2013)


The supplies are very useful and they have everything I need when needed.

-by (Nov. 26, 2013)


Its a good place to shop when really needing to fix something or paint. Love to shop there for some reason feels homely.

-by (Nov. 24, 2013)

demo person

I have begun to demonstrate home insulation at Home Depot stores in California. This insulation is made from rocks instead of fiberglas and is called Roxul. The demo is impressive as it shows fire resistance (I put a blowtorch on it), is non itchy and has other advantages over fiberglas. The store staff and management and consumers are all interested but store does not stock at this time. It is hoped that Home Depot Atlanta HDQ will soon begin to stock California stores with Roxul as interest is surely being developed here.

-by (Nov. 20, 2013)

AC estimate

To whom it may concern, I had an appointment schedule for an estimate for a brand new AC but when called your store in Matthews NC, after been on hold for 20 minutes no one was able to verify if the technician was on time or late! From all these bad reviews that I see on your website it seems that your care for your customers is terrible! Well the economy is still bad, you think that companies, corporations will be more dedicate to their clients. But not you dear Home Depot!!! Probably your profits are so high that you dont need any of us business. That said, I am going shopping for new AC system for my house and my rental properties probably to your competition but I will make sure to tell as many people possible to stay away from doing any business with your company/stores. Once I am done with my shopping it will be my pleasure post how much money you have lost! Have a great day!

-by (Nov. 9, 2013)