IKEA customer service is nonexistent
read all the other reviews. They all say the same thing. Ikea has no concept as to what the terms customer service means. Putting the term quality into that phrase only makes it that much worse.
There is no such thing as customer service with this company. Avoid it at all costs. If you are foolish enough like me to go to a store and place an order, or place one on line, and you have a problem with that order, good luck.
You should really avoid this company at all costs. Simply read all the other reviews. They all say the same thing.