Report Abuse
Report abuse on a Ikea Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
We placed a 700.00 order to be delivered and assembled. Overnight we discovered we needed to change our order, drove -1 hour to the Ikea store, got the order written up, went to get refund on our cash purchase and found that we could NOT GET A REFUND ON THE MERCHANDISE THEY WERE TO DELIVER 5 days from now. Had to purchase all on new order and only be eligible for refund after their delivery people return items to their store in 5 days. They say we will get a check at an amount reduced by pick charges and delivery (that we are not gettin). THEIR POSTED REFUND POLICY IS BOGUS and does not reflect their Nazi attitude