Bob Evans Customer Service

Bob Evans Customer Service Phone Number

Phone Number:(614) 491-2225

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Average Customer Rating

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Website: Bob Evans Website

Bob Evans Customer Service Hours

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Reviews For Bob Evans Customer Service (33)

Slowness in serving

Use to,. we had a very good Bob Evans in Waynesburg, as it is practically the only restaurant in town. Well, lately in past 6 mo. the service has not been that good. When woman manager is there, it runs pretty smooth, but man manager doesnt keep check in kitchen and things arent fixed the way they are suppose to be. Stopped in there Sun. and a line of us stood there and no one even came to seat us. Not good.

-by (Jul. 26, 2014)
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Service

Usually I have good food at Bob Evans but today was an exception. The chicken was cooked too much and half dry I used my gravy to help. The roll was too brown and when I asked for a to go box it was dirty inside then couldn't find my waitress to get another one so I just left it. Very disappointed in this visit so it will be a while before I go back there. It's a shame. The floors were wet in spots also which made it bad for people slipping.

-by (Jul. 20, 2014)
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Service

Usually I have good food at Bob Evans but today was an exception. The chicken was cooked too much and half dry I used my gravy to help. The roll was too brown and when I asked for a to go box it was dirty inside then couldn't find my waitress to get another one so I just left it. Very disappointed in this visit so it will be a while before I go back there. It's a shame. The floors were wet in spots also which made it bad for people slipping.

-by (Jul. 20, 2014)
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Former employee

This site and all others are awful I am getting zero help and nobody is returning my phone calls!!! Extremely disappointing

-by (Mar. 5, 2014)
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stolen

I left a tip on my table before leaving at the norwalk bob evans in ohio and went to restroom when I walked out I noticed the manager named cathy was taking the tip and stuck it in her pocket she wasnt even my waitress so I went up to her and asked a series of dumb questions to get a glimse of her name tag but corrporate wont call me back poor service at the resteraunt and in corpporate

-by (Jan. 14, 2014)
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Bad Purchase

I recently purchased 2 containers of the Bob Evans Oven Baked Scalloped Potatoes from the local Kroger Supermarket in VA. I was truly disappointed with this product. Unlike the regular mashed potatoes this product does not work well in the microwave oven as stated. Yes, the cheese melts but the potatoes remain hard and taste as if you where eating raw potatoes just peel and eat. Unfortunately , I'm stuck with the 2nd container only because I throw away the receipt and I am unable to return the item to the store where I made the purchase.

-by (Jan. 12, 2014)
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disappointed

I have been a regular customer at Bob Evans in Aurora, Indiana for many years. In the last few months that particular location is on a fast decline. The staff has changed and I miss the efficient, considerate people that used to take care of me there. I also know that they have been short staffed lately which causes long waits to get a table and to get service. I don't know what is being done there, but it is not good.

-by (Dec. 30, 2013)
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Pot Roast Meal

This has always been my favorite meal at Bob's. I had it tonight (the seniors meal) and you have changed it for the worse. Instead of being served on a plate, it now comes in a soup bowl with mashed potatoes in the bottom, then a little pot roast on top with carrots and onions and then a lot of beef gravy for the broth. I managed to eat most of it but it was terrible and I will never order it again

-by (Nov. 11, 2013)
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bob evans food

Low quality food, small portions.....high $$$$. Will not return.

-by (Oct. 29, 2013)
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Menu Complaint

Went to Harrisonburg, Va. location this AM for Waffles. Arriving shortly after 7:30 AM we were told the Restaurant just 'Ran Out' of Waffle Mix. They were being served at a table near us as we were being told this. We did stay and order other Food Items, but a table with a Family next to us, being told the same, chose to leave and go to the IHOP a few streets away. Out of courtesy to the 'very nice' waitress was my reason for our staying.

-by (Jul. 31, 2013)
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spoons

I a disappointed to see that you do not put out spoons with the silverware. You have to ask for one. so many of the servers forget to bring them out with the coffee. How much trouble is it to have them with the other utensils? I find this very irritating. so many places do this .

-by (Jul. 29, 2013)
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Too much music

I just returned from the Anderson,In Bob Evans. The food was good,service fair...but what I want to know is why the kitchen has loud rock music blaring that is conflicting with the dining room easy listening music.It bothers me for what should be a calm dining experience turns out to be exasperating.I've mentioned to managers but I guess a customer's dining experience must not be that important

-by (Jul. 22, 2013)
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Outstanding Service

Stopped in at your #275 location in Michigan City. Ind. My appreciation and compliments to your crew and staff at that facility. Their pleasant attitude and service was outstanding. I would also commend the service of our server Ms. Corie Levesque. Her warmth and outgoing personality was especially welcomed after being on the road for most of the day. She is an added bonus to your company.

Sincerely,

Sam Aguirre

p.s. And oh yes, the food was good too...!!!

-by (Jun. 22, 2013)
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management

I just wanted to comment on the management at your stadium drive location in kalamazoo mi store. my wife recently got fired from there, she worked there 2 years not that im upset she dont work there anymore but the way she got fired and how she was treated while she was employed there, shes very conciencious, and takes her job very seriously unlike most everybody today. any place ive ever worked when your schedueled to work 9 to 3 or something else thats what you worked, in the 2 years she never worked what the scheduele said always let go early, along with all the other girls. im sure if you looked you would see that. when she got fired for having a bad attitude she waqs accused of taking money, she wouildnt even take a piece of bread, the manager was running the cash register and he somehow had $20.00 more so they decided that she would take the money and if there was a short she would give it back. sothey wrote her up, they said in the write up it was an accident, whose accident? maybe the manager who said it was ok? just so you know

-by (Jun. 16, 2013)
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employee

Sad to see a drug addict alcoholic being a cook at Bob Evans Joliet,Ill Larkin ave store refer to mr Routt

-by (Jun. 15, 2013)
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Toast

Profit or gouging? I stopped in for breakfast At a local Bob Evans, good food; but was Looking over my bill and was disappointed when I saw the price of two pieces of toast cost $ 1.99 that's more than the price of a loaf of bread. Later that same week I went to Ihop For breakfast. Toast cost .99 cents

-by (Jun. 9, 2013)
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cleaness

Store#0148 @ 8:45am. The store has went down hill in the last two wks. Set at the front line today, and the stainless steel has grease sumges and looks like it has never been cleaned. Under the front line there was creamers,dirt, lemen slices, tongs, jelly pks, just to get started. i could under stand this if you were really busy, but not the case manager was even breaking the crew and new help was showing up. The manger had on pants that looked like they came from goodwill handy down shop, plus the fact the fact they were winkley and dirty looking. I am not really a clean freak but i expect were i eat to be some what clean, and the floors look like they have been moped a couple times and maybe sweeped with in the hour. Thank you customer.

-by (Jun. 9, 2013)
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employees should wear gloves

I was sick after eating at Bob Evans yesterday. As I was leaving your resteraunt I saw employees fixing salads with bare hands. Also, your restrooms, though clean, are a sight for sore eyes

-by (May. 27, 2013)
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service

My family and I have always loved Bob Evans UNTIL the remodeling took place. Now the service is not even mediocre. We never get our order in less than 25 minutes even when there are only 2other families in the restaurant.I can tell you that we will NOT be returning to be treated so poorly. I wil not recommend anyone to patronize the Wheeling restaurants!!

-by (May. 24, 2013)
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Farm skillet

I am from northern Ohio and am always proud to walk into a Bob Evens here in central Florida where I live year round. I got the farm skillet this AM. If it gets any smaller you'll be able to put it in a tea cup. You don't have $.25 worth of sausage in it. It says by Bob on the menu "you'll not go hungry here". I wish Bob were alive to see this, its a childs portion. I'll stick to my old favorite-Mush, its expensive for 3 pieces but its what I grew up on. A former Buckeye!

-by (May. 19, 2013)
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