I played extra to have a packaged delivered today. I had a fedex truck from one location bring a package from an hour away and find my place no problem. Well another driver from a location says he was here same location and left service tag. Well I've been here all day and driver was not here. I've used fedex for several years and any other driver has made it here with no problem. Thanks for your unwillingness to fix the problem. Which I would say you probably need to take a look at your drivers out of Effingham Illinois because he lies and is not delivering packages like you hired him to do. You just lost a customer that would average 3-5 packages a week.