Comcast Customer Service

Comcast Customer Service Phone Number

Phone Number:1 (800) 934-6489

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Average Customer Rating

Score 1.3
Website: Comcast Website

Comcast Customer Service Hours

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Reviews For Comcast Customer Service (134)

horrible business

This company needs help. They have the worst costumer service I've ever seen. I wonder if anyone from the company ever looks at these reviews. We are switching today!

-by (Jul. 1, 2014)
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Please

Just look at the reviews, need I say more. If you are looking for the worst customer service in the business you've come to the right place.

-by (Jun. 28, 2014)
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Unbelievable

I have listened to my wife talking to comcast for the past month trying to cancel our account. I wish we cold go back in time to three channels and rabbit ears. I have never seen such terrible customer service. It gave me a headache just listening to our request. We went from doing their bundle service to canceling completely.

-by (Jun. 19, 2014)
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BAD BUSSINES

PAYING FOR CABLE I CAN'T GET. TO COME AND INSTALL THERE PRODUCT FOUR TECH TO NO PREVAIL...DISGUSTED AND TROUBLE ABOUT THE BUSSINESS COMCAST IS PROVIDING.

-by (Jun. 13, 2014)
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terrible service

this company suxxxxxxxxxxxxxxxxxtired of wasting my cell time trying too get to talk to some one that can answer a question

-by (May. 31, 2014)
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poor service

Standing in line for over 30 minutes to pay my bill..kiosk. broke and not enough staff for the long line of people

-by (Mar. 15, 2014)
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Lied to me

I had a scheduled service call for from 1pm to 3pm. Started calling after 3, told me it would be in 30 to 50 minutes. Received a call at 5:15 saying that they tried to call me at 1:55 and no one answered, so they cancelled the call. A TOTAL LIE. My phone showed no incoming calls at all, except for the 5:15 one, and no messages. Sat around all day for nothing.

-by (Mar. 9, 2014)
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worst phone service

kept getting referal phone number never got to talk to a real person, only recordings so i took the box back, an now have tv on the internet

-by (Mar. 7, 2014)
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The worst customer service in Eugene

I just stood in the Eugene Comcast office for an hour to give them $28.00. A transaction that took 45 seconds.

-by (Mar. 6, 2014)
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Comcast

There service is to high and they don't give you channels you should already have you have to pay extra for it which sucks.

-by (Mar. 1, 2014)
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What about working people?

Comcast in Blairsville PA has no Saturday hours? Their regular weekday schedule is 8:30 to 5:00 which is mostly everyones working schedle. How are working people suppose to drop off equipment when there are no hours beyond a regular work day?

-by (Mar. 1, 2014)
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Great

Having no issues with comcast

-by (Feb. 23, 2014)
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Poor service

Comcast has to be the worst service provider. Repeated problems, unsatisfactorily resolved, frequent promises, no follow through. A disgrace to the capatilistic system.

-by (Feb. 20, 2014)
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Hello???

Just try to find out if a Comcast office is open. I dare you.

-by (Feb. 17, 2014)
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Impossible

Comcast fouled up my bill after we decided to switch providers. After countless hours on the phone listing to their horrible music and talking to their vapid employees, the bill is still fouled up. I despise Comcast. Too bad there isn't a zero start rating.

-by (Feb. 16, 2014)
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Typical big business

Sent email that was suppose to go to one of Comcast Xfinity corporate heads and was promised a call back in 24 hours. 36 hours later still waiting. They just want their money and they just don't care!!!

-by (Feb. 14, 2014)
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No help at all

After waiting and then talking with a representative that was of no help, I gave up.

-by (Feb. 14, 2014)
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Comcast Servicetruck drivers

At 7:20am I was cutoff on the entrance ramp to I95 by truck #12691 and called comcast. they hung up on me twice and did not want to hear about the dangerous driver they have in there trucks. this company is the single worst company to do business with and I am changing to at&t simply because of my treatment by comcast even if my service suffers.

-by (Feb. 6, 2014)
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worst ever

I have been on hold, chatted live and my call conveniently dropped and my issue still not resolved. we will be switching carriers

-by (Jan. 30, 2014)
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why would anybody deal with a business like comcast?

Tried chat, tried calling, just getting no where. Promise after promise but nothing gets done.Every time you contact Comcast you have to describe your issue from scratch. When you are done describing the problem, they tell you to contact another department or give you a number to call. I spent hours of my time and the problem(s) did not get resolved. I am at the end of the line with the question . . . if there is a choice, why would anybody deal with a business like Comcast?

-by (Jan. 25, 2014)
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