Comcast Customer Service

Comcast Customer Service Phone Number

Phone Number:1 (800) 934-6489

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Average Customer Rating

Score 1.3
Website: Comcast Website

Comcast Customer Service Hours

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Reviews For Comcast Customer Service (140)

finally

after hours of trying I finally found the location to dump my Comcast equipment. just another hurdle to clear in the horrible Comcast experience.

-by (Aug. 18, 2014)
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horrible service

The company is ripping you off with their unreasonable prices and terrible customer service.

-by (Aug. 12, 2014)
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customer feedback

Comcast is likely the WORST company that I've ever experienced. Their installation and even worse the CANCELLATION service truly sucks. They will NOT honor a "FINAL PAYMENT" in FULL and CANCEL my service despite repeated requests. RUN, don't walk, away from the Comcast morons !

-by (Aug. 7, 2014)
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horrible service, charged when told i would not be charged

this company is absolutely the worst

-by (Aug. 5, 2014)
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SLOW Ineffective service

Takes so long to get in touch with anyone by phone or computer! Never got any help in changing my password. On Computer Chat. What I was told to do, DID NOT WORK. And then we got disconnected!

I did get an answer after a long phone wait, to what to do with my bad remote... I sure hope she was right! We shall see.

-by (Jul. 28, 2014)
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no service resolution

I have had off an on cable and internet service. A call to the service person (Panama, later the Phillipines) last night resulted in a service call for the next day between 10-12 in the morning which was not fulfilled, neither a call back or a person at the house. Repeated calls to the published number resulted in getting back to the Phillipines with the person there telling me we have no service interruption now. I will have to visit the local office in person if this continues based on the experience in the past. Terrible customer service.

-by (Jul. 23, 2014)
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horrible business

This company needs help. They have the worst costumer service I've ever seen. I wonder if anyone from the company ever looks at these reviews. We are switching today!

-by (Jul. 1, 2014)
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Please

Just look at the reviews, need I say more. If you are looking for the worst customer service in the business you've come to the right place.

-by (Jun. 28, 2014)
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Unbelievable

I have listened to my wife talking to comcast for the past month trying to cancel our account. I wish we cold go back in time to three channels and rabbit ears. I have never seen such terrible customer service. It gave me a headache just listening to our request. We went from doing their bundle service to canceling completely.

-by (Jun. 19, 2014)
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BAD BUSSINES

PAYING FOR CABLE I CAN'T GET. TO COME AND INSTALL THERE PRODUCT FOUR TECH TO NO PREVAIL...DISGUSTED AND TROUBLE ABOUT THE BUSSINESS COMCAST IS PROVIDING.

-by (Jun. 13, 2014)
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terrible service

this company suxxxxxxxxxxxxxxxxxtired of wasting my cell time trying too get to talk to some one that can answer a question

-by (May. 31, 2014)
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poor service

Standing in line for over 30 minutes to pay my bill..kiosk. broke and not enough staff for the long line of people

-by (Mar. 15, 2014)
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Lied to me

I had a scheduled service call for from 1pm to 3pm. Started calling after 3, told me it would be in 30 to 50 minutes. Received a call at 5:15 saying that they tried to call me at 1:55 and no one answered, so they cancelled the call. A TOTAL LIE. My phone showed no incoming calls at all, except for the 5:15 one, and no messages. Sat around all day for nothing.

-by (Mar. 9, 2014)
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worst phone service

kept getting referal phone number never got to talk to a real person, only recordings so i took the box back, an now have tv on the internet

-by (Mar. 7, 2014)
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The worst customer service in Eugene

I just stood in the Eugene Comcast office for an hour to give them $28.00. A transaction that took 45 seconds.

-by (Mar. 6, 2014)
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Comcast

There service is to high and they don't give you channels you should already have you have to pay extra for it which sucks.

-by (Mar. 1, 2014)
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What about working people?

Comcast in Blairsville PA has no Saturday hours? Their regular weekday schedule is 8:30 to 5:00 which is mostly everyones working schedle. How are working people suppose to drop off equipment when there are no hours beyond a regular work day?

-by (Mar. 1, 2014)
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Great

Having no issues with comcast

-by (Feb. 23, 2014)
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Poor service

Comcast has to be the worst service provider. Repeated problems, unsatisfactorily resolved, frequent promises, no follow through. A disgrace to the capatilistic system.

-by (Feb. 20, 2014)
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Hello???

Just try to find out if a Comcast office is open. I dare you.

-by (Feb. 17, 2014)
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