Comcast Customer Service

Comcast Customer Service Phone Number

Phone Number:1 (800) 934-6489

Shortcut: N/A - Edit

Average Customer Rating

Score 1.3
Website: Comcast Website

Comcast Customer Service Hours

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Reviews For Comcast Customer Service (175)

Company should be ashamed

Whenever the Company decides it does not wish to receive calls for customer service, it simply shuts down the phones. Honestly, such a policy stinks, but for a company providing hone service it doubly stinks. How management can sleep at night is the 8th wonder of the world.

-by (Nov. 11, 2015)

After 20 years

Well after 20 years of progressively giving up their soul for profit, they have finally driven me out. Comcast is to expensive given the available alternatives.

-by (Oct. 27, 2015)

Crap service

I have been on the phone with them for hours trying to get business transferred to residential. 4 hours later i have been told business is closed and I must try again tomorrow. I have talked to business department 4 times and residential 5. How can a business with such crappy service still be in business?

-by (Oct. 16, 2015)

cable box not working

I spent an hour on the phone with customer service try to get the cable box to work. After that hour I was told they would send a technician out. ya, 6 days from now! Dish is looking better.

-by (Oct. 13, 2015)

Great Service

I called to get help on a cable box not working properly and the agent was very helpful and kind. Thank you for great customer service!

-by (Sep. 22, 2015)


Besides not be a costumer and I do not like the way they do business I have to say that my call was answered in less than 5 minutes and problem solve. Thank you

-by (Sep. 21, 2015)

I was considering triplay

I was considering updating my service but now I am considering terminating my service.

-by (Sep. 18, 2015)

Terrible Service

Took at least an hour to get through! Just needed to change my password and check for outages in my area. I am now considering subscribing to another company.

-by (Sep. 5, 2015)

can not get thru

have tried to get thru for 3 hours and still on hold

-by (Sep. 2, 2015)

this organization sucks.

I have been trying for 3 days to get through to someone that can help me. I stay on the phone for hours then they disconnect me. I now am looking to change companies. I dont have time to deal with their bullshit

-by (Sep. 1, 2015)

customer service sucks

I have been calling for 3 hr . im put on hold for 26 minutes, then the phone hangs up. this is really f'd up. customer service is the worst in any business ive ever encountered. they never have an answer

-by (Sep. 1, 2015)

Can't Get Through!

My husband and I have tried calling customer service for the past 3 hours. We are on hold for 15-20 minutes and then the phone hangs up. We have tried from different lines thinking it was our phone that we were using that was the problem. I think Comcast is the problem

-by (Aug. 25, 2015)


Terrible Equipment and terrible customer service. Representatives have no idea what they are doing. IT like they found them on the street and made them support team members.

-by (Aug. 13, 2015)

better service than exected!

Answered quickly and adjusted my costs to be competitive. Thanks

-by (Aug. 12, 2015)

Service sucks

Can't get thru and can't get phone lines working. Guess I won't pay the bill and maybe they will contact Me. This company lives up to its shitty reviews.

-by (Aug. 10, 2015)

No No

Comcast lied to me and told me $30 month for internet.. charged me $80 month for over a year on auto bill pay... don't believe comcast

-by (Jul. 18, 2015)


Awful terrible no-good customer service. I give it NO stars.

-by (Jul. 14, 2015)

bad service

I do not know how you people stay in bussness

-by (Jun. 23, 2015)


Got through simple touch tone menu and problem was resolved with no hassle. No wait for customer service hard sell. Was billed for HBO after it was free for 1 year (never used)...bill was adjusted immediately.

-by (Jun. 23, 2015)


Horrible customer Customer Service. They want nothing but money!

-by (Jun. 16, 2015)