Review for: U.S. Post Office in Poughquag, NY
These folks are great. Very helpful with shipping options. Fast service. They smile.
These folks are great. Very helpful with shipping options. Fast service. They smile.
bad service at this office. complaint with supervisor about delivery. doesn't help!!!
I do not understand how mail where I live at 10130 sunrise lakes blvd comes so late usually at 5:30 pm
these people clearly keep the phone off the hook...I tried 24 times in the last 4 hours and it is busy everytime...do your job ...where's the post master general??
I've been calling for days. It rings and rings and then there's two beeps. 'Can't reach them.
I have been calling all morning and the phone rings maybe 5 times then goes directly to a busy signal and hangs up
Actually my call got though the first time. The people were friendly and my issued solved by a lady that went beyond her job to make sure everything is correct.
We keep getting everyone else's mail in our mail box. I've tried to call the post office but no one answers.
Don't bother to call the number listed for the Henry St. Post Office, since no one will answer the phone. So much for quality assurance in the U.S. Postal Service.
I love the USPS anyway and when I find a friendly, efficient post office I love it even more
They don't even ring my doorbell when a package is delivered so that sometimes valuable things are just left on my door step. The phone is always busy
dont ever go there..worst customer service.
This is the 4th packages have been turned over to the post office from UPS and they have NOT be delivered on time. I have called every time only to be told she forgot to deliver it.
Phone numbers are all wrong. Both 800# and local number. But the Post Mistress is awesome. Route carrier is a bit sloppy though, she only drops off my mail every 3 days.
Every time I have to call, they never answer
very poor customer service by clerk
they never answer the phones good job guys
will not answer phone allways busy
I had order something's from Amazon last month and never got it i had to reorder my stuff again and still waiting on my stuff sorry ass post-office I can do there job better then them .there rating is zero
Out of 20 deliveries on last month, 1 was done on time.
On Saturday Oct 31 I recieved a box full notice in my mailbox, I called them on Monday Nov. 2 to arrange to pick it up on the 3rd not only was the mail not there I have not been able to contact them since this is the worst post office ever
VERY friendly workers. Always have been. I enjoy my trip to the post office.
i called to this office to ask some question and they told me to call another number to get an answer which i undrstand so when i was telling them thank you before i finish saying the word they just hang up on me they were so rude.
No working phone number. Unprofessional!
In person they are rude, over the phone they never answer, during delivery they always give me the wrong mail. This is the worst of the worst even for USPS
They don't answer the phone there!
I suppose to have mail coming from you but I didn't receive it as of yet
I spoke to a employee they gave me professional answers and great help on advising me how to get my package.
they hang up.on you they are they worst hang up the phone on you, slow dont ask proper questions, quality is 0%!
The carrier delivery 3 packets to the wrong address ,I spoke to a lot people and nobody respond my phone call. Terrible service!!!!
Never answers phone. How can one get anything done with the post office if you can not reach them. So many complaints and nothing changes. It is time to speak with the post master general. If you agree make the call.
why cant you talk to someone about your mail that they messed up? No answer ever!!!!!!!!!
omg I really HATE going in there when that witch with the short grey hair & glasses is working behind the counter, ugh!!!
This Post Office needs new management/Postmaster. This is the second time coming to Post Office and no come ever came to window to take care of me, had to leave to drive to Midlothians Post Office.
Cannot conduct business with post office thru phone service.
Cannot get in touch with serves operator Thursday phone lines being tampered with. Important.
They are rude and disrespectful / lazy. The service sucks! They make you wait a long time in a line. They are very slow.
I was there Saturday mailing a package for foreign delivery, it took awhile. Very hot in the building. The female postal employee that waited on me was great.
Certain women at the front desk are rude & unprofessional; I even dislike calling there for information. I hate going to that post office.
The bad customer service starts with the supervisor. She is as bad as any employee. This place needs a serious look and a change of how they operate.
They never answer the phone
Please fix the A/C in this Post Office!!!! I love the people there, but hate going because its always so unbearably hot!!!
The phone stays busy for hours at a time never rings and there is an issue of importance and noone recognizes the phone is off the hook that location should be closed if they cant handle phone calls
I called numerous times and I never got an answer and I have a package that is stuck in one of those big mailboxes. I. Going to have to shop up to get help!
Always professional, knowledgeable, and fast. Many packages of all types of service, size, and weight. Never any problems or any type.
Nobody ever answers the phone at the post office and it takes them all day to deliver the mail
I have been waiting for this mail lady for the past two days and she has not worried and I am waiting for my mail as we speak and there is a wrong number it is disconnected for the post office not only that they were closed for the past two days what the hell is going on
The number listed above is no longer in service. I have been trying to track an express since June 25th????
Horrible service. Tried calling and person that answered said to call back in 1 Hour. The person that I needed to talk to was OUT to Lunch. I called at 3:30pm
I have had 3 packages disappear once they reached this post office, tracking shows "out for delivery then "delivered in mailbox" ! All 3 times I have been home all day, either the postal carrier is stealing or delivering to the wrong address ! grrrr Very frustrating !
They sent my stuff to a wrong address, and somebody opened it.
This post office never answers the phone. They need to fix that, its very unprofessional. I have to travel out of my way for a question??? Very Frustrating. This is my 10th time calling, literally letting the phone ring till it goes out.
I've been trying to call post office for the last week and number listed is not in service, I'm just trying to find out if they have a correct mailing address since I've not received any forwarded mail in over a month!
Usps dont care about there customer, When you call they don't pick up the phone ,They are rude and nasty .If the didn't want the job why work there ..
I agree I have tried to call sevaral times of the day. They will not answer the phone. I have let the phone ring for a long time.
The manager is rude, the staff is not well-trained, also the staff don't know about they're job, one staff said something totally different from what the other staff said.
Either their phone is busy or it rings and no one answers. Apparently, they only use it for outgoing calls.
Wrong phone # listed in wed site
This location is awful. Those people do not take time to help the customer. They always rushing. They don't have no respect. I will never go back there.
This is the best post office. Rarely a line . The staff is very friendly and helpful. Very clean and great selection of stamps. Very quiet little post office. The blonde lady is especially nice.
I am constantly receiving my mail and packages late. They mark them delivered then 2 days later I receive them. This is a going on problem. Ever since I moved to Millville its been nothing but problems with this Post Office.
This location has lost/failed to deliver 3 packages in the last month. And they don't want to talk about it.....calling them does no good. They don't answer the phone.
Sunday service for passport is horrible.You wait hour in line and find out that they oly give 30 ticket.we had kids waiting with us online.
Didn't deliver a package I was expecting, still don't know what happened to it and I'm still waiting on mail that should have been here 1 week ago.
The staff here is amazing, very helpful and reach out to help in any capacity they can, good old fashioned American service.
The phone is always busy as well as the dale mabry location- how can it be busy continuously. My mail person does not pick up my mail- an ongoing issue and need to discuss with the location- 2x in the last 2 wks.
worst post office at united states ever!!!!
They deliver my mail in wrong box an they never answer ther phone i hate this place
I keep getting someone else's mail in my box, where is my mail going to. When you call the post office numbers it's not in service.Its very frustrating and we deserve better service!
They dont answer the phone. Employees are Rude, Lazy, Disrespectful and prepare yourself to wait over an hour in line to pick up an item, to find out they can't find it!!!! this location Should be Close.
The PO is the worst run Company in the country, maybe the world. They never answer the phone, very incompetent, no wonder they have problems!
Don't have manners whith public,inappropriate communications ,miss treated and disrespectful never do passports there
i do not get all my coupons or sales papers! the need be investigate by the headquarters!
phone lines must be disconnected, they will never answer.
Been calling all day and no answer and went up there to get an attitude. Someone needs to shut down this office and or fire and rehire a whole new staff from top to bottom.
Very Rude. Very unprofessional. Yelling young lady on front the other customers.
Shittiest post office ever don't do business with them!!!!!
They never answer the phone, really bad service
They do not forward mail, even though you filled out a change of address card. What a mess of delayed bills and important mail. Sloppy work habits...and this is a U.S. federal agency!
this Post Office is run by lazy people who have no sense of responsibility or any level of professionalism. they treat you like they are doing to you the biggest favor and they have a sense of entitlement. the same way our current government is run.
NO one answers the phone
I tried calling this location for 2 days straight 30-50 times a day regarding a package they need me to sign for. There is no one to answer the phones there, or they just dont answer period.
mailperson didn't bother to ring bell or knock on door with registered package
Very poor communication from the post office. No one ever answers the phone. Then they take the phone off the hook when you try to call back. I will never go back to this post office, no wonder the post office is struggling financially; there is no customer service.
The new people at this post office don't worth notting mail at wrong address now slip to pick up your stuff and no one answering when call
These people act like they don't even want their jobs. Terrible service, rude and constantly giving wrong information.
The staff was amazing, friendly, and courteous. As far as Post Offices go…..my visit was a memorable experience.
I'm writing to inform you that my new rental house have no mail boxin it the owner of the house told me to talk to the Peoria post office about this problem
the worst in all aspects
This is absolutely the worst post office in all 5 boroughs and they have the worst customer service and I will do my best to let everyone hear about this. next is fox 5 news to hear about this
I requested a re-delivery for my percel to be delivered before 2pm and get nothing. what is the purpose of having the option to re-deliver if no one is going to do their job? im done with usps. im geting my items shipped by fedex. no stars for this place.
They must take their phones off the hook so that they don't have to answer incoming calls. Tried on several occasions with reoccurring busy signal.
It saddens me to know that the postal system is no longer customer friendly. To be on hold for 1-hr, or no answer except through automation that cannot answer questions is terrible.
they are the worst. they say they can't deliver something when i was home all day....lies
Great Service. Knowageable Postmaster. Always glad to answer questions & help out.
The worst post office in the world they should fire all of them and start fresh they don't want to work still haven't received my package in a month I going to a complaint with there boss in the city
I agree with the last reviewers. I've been trying to call also and no one answers the phone. Very frustrating.