I live 3 blocks from a S/S and get your coupons monthly. Luv your burgers and shakes, yet I only visit your establishment every 3 to 4 months. I hate the fries which are part of all coupons. Other restaurants give options on fries, tater tots, cakes, etc. Have you considered this. Others have told me the same about your fries. They do nothing for your image and taste like cardboard, so this is not a unique complaint. Worse fries of all chains. How about another option. Or offer onion rings instead of fries with coupons. Better yet dump the fries, I do like them, just not yours.