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Original Post

My friend and I were at the Steak and Shake in Paducah Ky today and the service was horrible.We live 30 miles away and will find another place to eat while in Paducah. We were told we could not get silverware when our order was brought to table because they were having to wash some.We then asked for napkins as we were given none and our ketchup bottle was a mess. Our waitress then went on break and said someone would be by to check on us.We did not see anyone else and were not given drink refills as 4 waitresses were behind counter looking at us. As there were only 7 customers in the store I hope they were treated better than we were.

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