Toys 'R' Us Customer Service

Toys 'R' Us Customer Service Phone Number

Phone Number:1 (800) 869-7787

Shortcut: N/A - Edit

Average Customer Rating

Score 2.6
Website: Toys 'R' Us Website

Toys 'R' Us Customer Service Hours

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Reviews For Toys 'R' Us Customer Service (7)

Missy m

Visited store in Wellington this am. Female staff on Customer Service desk not interested. Very off hand and said to wait at desk while she resolved an in-house phone malfunction. I had to persist with my enquiry to get positive information regarding my query.Not helpful at all.

-by (Mar. 11, 2014)


So much variety to choose from.Kids love to go there,bit pricey,but worth to go there.Can find toys easily as want

-by (Nov. 29, 2013)

Job application:

I'm from Albuquerque, N.M. I was tiring to log onto the web site and apply for the assembler job. I haven't been able to do so yet. I forgot my password and was kicked out of the web page(temp). I was tiring to apply for the store at Coronado Center. I was trained in this department while employed at Wal-Mart.

-by (Nov. 21, 2013)

Great Place

Love everything about toys r us...Kids friendly zone. Everything a kid could need.

-by (Jun. 3, 2013)

tabeo will not charge

I had brought to of tabeo for my 2 little girls. for Christmas they play with it on Christmas. but it want charge it up .i.,paid to much money for them not to play with them.and it would not charge up

-by (Feb. 16, 2013)

Awful service!

Awful! Your online service is Awful! I have been disconnected twice, put on hold for hours! I have been attempting to notify that my stroller was found (delivered several blocks away but finally found) and have been hung up on by Noreen, an alleged supervisor!

-by (Dec. 1, 2012)

Knoxville Toys R Us

I went to the Knoxville Toys R Us, Friday morning... You have got the most rudest workers their. I will no larger shop at that store or any other Toys R us store. God forbid you ask the cashier a question, You are told she doesn't have time to help, because they are busy. I was the only one in line. What a shame....the management isn't any better. I ask for management, waited 30 min. she never came. She had to finish her lunch. Never again,

-by (Oct. 7, 2012)