I changed from Sprint to TMobile and very happy I did. My experience with Sprint was poor in the last couple years. The TMobile Rep in the store made a smooth transition. She really knew her business. Not only did I get a new phone but I got the IPad as well. I talked to customer service on phone just today for the first time and was relieved after talking to them. I think TMobile is a great company to deal with after such bad experiences with Sprint who really gave me the run around whentrying to change over. Thanks TM you've been Great!!!!