CitiFinancial Customer Service

CitiFinancial Customer Service Phone Number

Phone Number:1 (800) 927-6235

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Average Customer Rating

Score 1
Website: CitiFinancial Website

CitiFinancial Customer Service Hours

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Reviews For CitiFinancial Customer Service (5)

Angry Customer

Awful. Four phone calls later, 40+ minutes waiting - no answer - no help. Horrible customer service.

-by (Aug. 17, 2015)


They messed over us to now wecant get in contact with them at all

-by (Aug. 14, 2015)

reporting to credit bureau

I paid off my loans in feb 6 2014 and its on my credit report as not paid and they wont take it off. have paid recipts from them. I have to dispute at credit reporting companies. there customer service is terriable.

-by (Apr. 14, 2014)

Vice President

We paid off a loan with Cit Financial and recieved confirmation that Citi Financial received the funds to payoff the loan for our customer. We received a call from our borrower stating that they getting harrassed by a REP from Citi Financial telling them their payment is late. I told our customer to have them contact me the Banker and they refused. I tried to find a fax number to provide them the written confirmation and inform them of the harrassment and can not find a fax number anywhere. I would not do business with this bank.

-by (Jan. 8, 2014)


It is impossible to reach anyone in reference to my husband's old account. I left several messages for someone to call me back. I can't believe that it is justified not to return customer' s phone calls. If I did that at my job I wouldn't have one!!!!

-by (Sep. 3, 2013)