U.S. Post Office Customer Service

U.S. Post Office Customer Service Phone Number

Phone Number:1 (800) 275-8777

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Average Customer Rating

Score 2.1
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U.S. Post Office Customer Service Hours

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Reviews For U.S. Post Office Customer Service (24)

International Claim

I filed an International Claim a month ago and heard back nothing. I call the office and want to find out how the investigation going. After 30 mins of waiting, someone finally picked up the phone. I told her the reason I called, she said "let me transfer you to the department..." And I had to wait again... After 25mins, the call got hanged for no reason!! I have to call and wait all over again... It is wasting my time...Worse service I've seen..

-by (Apr. 11, 2014)
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Who better then them

They are up every early they can go postal but they don't. And at the end of the day there are still sweet hearts

-by (Feb. 14, 2014)
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Who better then them

They are up every early they can go postal but they don't. And at the end of the day there are still sweet hearts

-by (Feb. 14, 2014)
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Laughable

USPS is a joke. My mailman came today in street clothes. She was listening to ipod, parked in wrong spot. Called local office in Houston. They were short, and unapologetic. They said all that mattered was that she came in a truck, and they didn't have a uniform for her. And people want to Federalize healthcare and other things??? Jeez. How the mighty have fallen.

-by (Feb. 14, 2014)
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Mail Forwarding

I filed a forwarding request from Chicago to Sanibel, FL in early January. It seemed to work for about 3 weeks and then the forwarding stopped. Nothing was arriving in FL while my mailbox in Chicago was filing up. When asking for help at the Sanibel PO, I was given 2 Chicago phone numbers. One number just rings. The other is answered by voice mail but the mailbox is full! How do I get my mail and avoid past due bills?

-by (Feb. 5, 2014)
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BEEP BEEP BEEP !

I found my postoffice's phone number but all i get is a busy signal

-by (Jan. 10, 2014)
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no stars low eenough!

local dely...3pm-7+pm yesterdays mail..tomorrow..local post office phone...doesn't answer..goes to fax? I have a del'y for 1/8/2014 tracked as "handed to resident" del'y rec't signed by "ponce" "delivered at 11:15 am" I have security cameras completely covering my property. I played back from 11:00am to 1:00 pm w/ NO ACTIVITY!! Exasperating!

-by (Jan. 9, 2014)
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Why is no one working today?

No wonder the post office is losing money!

-by (Dec. 31, 2013)
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Filing international claim

I've been on hold for 2 hours now waiting for a human to talk to. This is ridiculous! Last time it "only" took about 40-50 minutes to take care of my problem but this time it looks like I have to spend the whole day and I'm not even sure if they ever will answer the phone even if I won't hang up. End of story: take a day off...maybe 2...or 3, prepare some food next to you, be close to the bathroom, don't plan anything for those days and maybe you will be able to take care of your business if they'll click over to you.

-by (Dec. 16, 2013)
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international pkg

should have taken 6-8 days; sent it from Mass. on 10/26 to Spain, now 11/11 & not there yet; last tracking shows it in NY 10/29; international tracking phone # 1-800-222-1811 says 'your pkg is not available through this number'; says to call the sender; no one answers at either of my two local PO; ??????

-by (Nov. 11, 2013)
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