I recently purchased two large amount items, I sent an email yesterday with no response. So I called customer service which I had to google for the number. To find out I would get rewards for my items whenever....nine times out ten when I'm broke. What I don't understand is if a customer is spent that kind of money, why do they have to wait for every for any kind of rewards. Today I will purchase another high ticket item from biglots only because its the closes place to me. But the rewards SUCK!!!!