Marshalls Customer Service

Marshalls Customer Service Phone Number

Phone Number:1 (888) 627-7425

Shortcut: Press 1, then Press 4

Average Customer Rating

Score 2
Website: Marshalls Website

Marshalls Customer Service Hours

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Reviews For Marshalls Customer Service (3)

Store open

Why was the store at Keizer Station in Keizer, OR open on Friday and Saturday, 2/7/14 & 2/8/14, when there was dangerous driving conditions with a huge amount of snow and then freezing rain? People were told not to drive unless it was an emergency. They have been told to stay off the streets, yet Marshall's has to see if they might make a profit for those days?? How stupid and inconsiderate is this company?

-by (Feb. 8, 2014)
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Great Service

I called 9 stores in the TC area looking for an item with no luck, and feeling like the asoc. did not even look for my item. Than I called the Richfield store and talked to a Keng (sorry if spelt wrong) in the men's department. Who took the time and found the item for me. Great Job! Called back to see if it could be sent to me and the Manager was great also. Thank you to all in Richfield Marshalls

-by (Nov. 17, 2013)
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Poor management

This morning I waited 15 minutes on line to purchase a couple of items while two registers were occupied by customers. There was no manager available to call up anyone to open new registers to move the waiting customers along as the line was growing. When I said something to one of the cashiers, other customers chimed in and told me they have been having similar experiences at Marshall's an T. J. Maxx. I tried to log into Customer Service at their web site but it didn't open.

-by (Jul. 8, 2013)
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