AT&T Customer Service

AT&T Customer Service Phone Number

Phone Number:1 (800) 288-2747

Shortcut: Enter Your Phone Number Then Press 1 if Correct. Then Press 0

Average Customer Rating

Score 1.6
Website: AT&T Website

AT&T Customer Service Hours

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Reviews For AT&T Customer Service (84)

service ?

This St George location is really dishonest. Not helpful if you have any sort of problem. I bought a product there that never worked for a birthday present, Took it back and they are rude and will not give an inch even though we have been loyal customers!!

-by (Sep. 14, 2014)
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Frustrating!

What can I say? With all these bad reviews and nothing seems to change. Customer service is great when they are selling you a service. But if you have a problem they follow their script. "I understand how you feel". "That must be so frustrating". "Let me transfer you to someone who will take care of that for you". But nothing!! Just hours on the phone without the problem being resolved!!

-by (Aug. 30, 2014)
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you can't help

You guys are a lousy business, and your company is all bullshit lies.

-by (Aug. 2, 2014)
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Can't get a hold of anyone!!

Really disappointed that you're on hold for ages, then get disconnected from agent and they didn't even call back. They've got the phone number! :(

-by (Jul. 17, 2014)
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New plan/bad phone

We switched to the new service plan, then were sold a defective phone. Now we are stuck with it!!

-by (Jul. 3, 2014)
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Owner

My phone isn't working and you want me to call you to fix it! What a bunch of hogwash! Please fix my phone so I can call you!

-by (Jun. 26, 2014)
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CUSTOMER SERVICE????????

We have been without phone service since Saturday!!!! The only contact I have been able to reach is a MACHINE!! ACCORDING TO THE MACHINE I can expect my servise to be restored by THURSDAY!!! I HAVE GIVEN MY CELL#--STILL NO CONTACT FROM ATT.

-by (Jun. 23, 2014)
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no way to contact

I wanted to find out about getting voice-only wireless service with AT&T, but you have made it IMPOSSIBLE to contact you. Thanks for showing me what a pain in the butt doing business with you would have been. I'll just stay with Verizon.

-by (Jun. 20, 2014)
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customer disservice

Once again, I'm disappointed. For starters, the hours listed above for customer service are incorrect. Supposedly, we're supposed to be able to talk to someone until 10 p.m. on Saturday. Yet I was just told (at 6 p.m. Central Time) that offices are closed. Two, trying to talk to a human being is impossible. Automated systems are useless except for the most basic of issues--which aren't the ones that most people are calling about. GRRRR!!!

-by (Jun. 14, 2014)
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horrible c/s

I spent over an hour on the phone fighting for what three past AT&T c/s reps have promised, and NOTHING changed. I have been calling about my small business line since Oct. 2013, still not resolved................just horrible service, ready to yank the land line FOR GOOD and use only my T-Mobile cell phone.

-by (May. 30, 2014)
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Terrible Sevice

You lie to people, are rude to people. Your Vendor "Connect Tech" does not provide the service that we the customer's are billed for. You then have the gall to say that Connect Tech is a separate company and therefore you disavow any of their actions.

I think it's time for the IL Atty General office to become involve.

-by (May. 15, 2014)
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The Worst Co. in the USA, they sould be closed by the FCC can't locate a manager with whom matters can be resolved. BAD< BAD< BAD

At&T disconnected all my Prodigy.net Email addresses, charged me for dial up service for 10 years that I did not have, and refuse to restore my Email addresses.

-by (May. 15, 2014)
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frustration

Now I know why people refuse to deal with AT&T.

-by (May. 12, 2014)
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Great service

I am always satisfied with service of att

-by (May. 4, 2014)
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terrible service

Att refuses to upgrade thier line speed in my area top home uverse speed is 3m/s...what a joke i should go back to dial up...

-by (Apr. 28, 2014)
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Poor customer service

I m with AT&T for almost 10 year. Paying $180 to 200 a month. Called get $36 charge mad in my account , No one helped . They just need your money.

-by (Apr. 27, 2014)
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Horrible service

You get someone regarding your bill overseas not an English speaking at all don't get this service!!!!

-by (Apr. 22, 2014)
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AT&T's rating

Hi, I just wrote a review on AT&T. When I posted it I gave them only one star (which is generous of me.) However upon reviewing it, it showed 2+ stars. I had to correct this as AT&T doesn't even deserve 1 star!

-by (Apr. 22, 2014)
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Bogus Charges

I have been with this company over a decade, and I do NOT use auto pay for any reason! Every few months, or so I will get a bill for over $500 and they can't ever give a reason, just apologize and "fix" it to the normal amount after 30-120 mins of communications between different departments.

-by (Apr. 9, 2014)
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Too Much Marketing mail

I have called ATT every month since June 2013 trying to stop marketing mail for Uverse. I receive at least 3 pieces of Uverse mail every week. The conformation number is just a way to get you off of the phone. I wish that I could find the ATT phone number for the office in India. maybe I could get some satisfaction.

-by (Apr. 2, 2014)
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