Kmart Customer Service

Kmart Customer Service Phone Number

Phone Number:1 (866) 562-7848

Shortcut: Press 6

Average Customer Rating

Score 1.9
Website: Kmart Website

Kmart Customer Service Hours

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Reviews For Kmart Customer Service (52)


There seems to be a problem with the automated pharmacy calls. I have repeatedly asked them to take me OFF the list. I have spoken to the pharmacy and a department manager and I still get numerous automated calls from the pharmacy. I will NOT do business with you again.

-by (Mar. 13, 2014)

Joe Boxer

Really ???? People are appauled by that cute commercial !? What a bunch of Prudes with no sense of humor ! Bah Humbugs to you all !! Its ALWAYS fine ....when a young women is washing a car in daisy dukes though ?!

-by (Feb. 25, 2014)

PS Something was sold from the returned package

PS~ To make matters worse an item was taken from my package and then sold..~! Never again~! One little 5 year old boy was very sad :( Thanks a lot~!

-by (Dec. 31, 2013)

My package ended up in Illinois when going to state of Washington~

To Whom This May Concern: I had sent my great-grandson a lot of great toys that never got to him at Christmas:( I am appalled at this~! My order was in by December11, 2013. The order was to be sent to Washington state and ended up with someone signing it in Illinois~! This is terrible~! I promise you that I will never ship anything from KMart ever again..

-by (Dec. 31, 2013)


They have terrible customer service and products. I ordered a vanity for my daughter and it came missing pieces and broken. I finally got it picked up for return 2 weeks ago and still have not received my full credit. Instead they are posting to my account $0.78 and $1.31 when I paid it was $93.79 and that was paid all at once. Now because of this tomorrow morning my daughter will not get to receive anything from Santa since this was the gift/money that we needed to replace it with.

-by (Dec. 24, 2013)

Horrible, horrible, horrible

Shame on you K-Mart. Your Joe Boxer commercial is vulgar and disgusting. You should remove it from the air before any more innocent people are hurt. You have offended thousands of Christians and rest assured, neither I or my Christian friends will shop your store again. Please know that I will be praying for your company and especially the poor soul that came up with such a repulsive commercial.118

-by (Dec. 23, 2013)

Joe Boxer

When did boxers and male strippers become a part of the Christmas experience. Children are watching during prime time. Shame on you. You have offended so many and brought shame on yourselves. Remove the ad and give more thought to future commercials and the effect it has on the public. Time to get back to the real Christmas spirit.

-by (Dec. 22, 2013)

K-Mart vs Kohls commercial

Hmmmm - let's see .... Kohl's Christmas commercial focusing on young people giving unselfishly to an older lady by decorating her apartment for her OR your K-mart commercial with a line of guys shaking their ....?!!!???? Well, for us that's a no-brainier. We'll shop at Kohl's but we sure won't shop at K-Mart or Sears either. Too bad; We like Lands End clothing, but we refuse to support a corporation that uses borderline pornography to sell its products.

-by (Dec. 20, 2013)

Poor taste in commercial!

Your Joe Boxer commercial is in very poor taste. What would possess you to keep playing it with so many negative comments is beyond me. Take a word of advise from current customers as well as prospective customers and pull the ad. Kmart should be ashamed for this action!

-by (Dec. 19, 2013)

Joe Boxer ad

Please remove that totally vulgar ad for Joe Boxer. I am pretty easy going but I find this ad incredibly offensive. What executive at Kmart would possibly think this ad is amusing and that it would sell boxer shorts and entice people to shop at Kmart?

-by (Dec. 17, 2013)