Arby's Customer Service

Arby's Customer Service Phone Number

Phone Number:1 (888) 514-0924

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Average Customer Rating

Score 1.8
Website: Arby's Website

Arby's Customer Service Hours

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Reviews For Arby's Customer Service (21)

Dirty restrooms

We stopped at the Arbys at intrsection of US-6 And US-31 in Indiana went to use the restroom and found it FILTHY ! The smell of urine was overpowering, the sinks were dirty, the towel dispenser was empty and the floor had not been mopped in months. This is unacceptable !

-by (Apr. 7, 2014)
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Store #445, Beaverton OR

I hadn't been to an Arby's fr some some years because their quality of food is not nearly what it used to be and not worth the inflated prices. I tried them again the other night.., tried their fish sandwich. Yuck. Mundane. Blah. Nothing to ger excited about. It was dry, thelettoce was brown-answered my thoughts-will NEVER go back again.

-by (Jan. 2, 2014)
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Bad manager

I went into the Arby's on 29 th street exit. The employees and a manager was talking about other employees. Very unprofessional!! The man, Cameron I believe was his name, was flirting with a drive thru girl so much that I had to wait 20 minutes on my food. Then, my fries were cold. I will never come back into this store, nor would I ever allow my daughter to work there. The language that was being used was shocking.

-by (Dec. 13, 2013)
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mother

Store #7624 had the worst service ever! I went through the drive through and asked for two kids meals. I also asked if they served apple juice. The cashier said "yes". It took over 20 minutes to get the food through the drive through and they gave my kids fruit punch!! My kids can NOT have red dye and I didn't realize they gave them the wrong drink until it was too late. Do you not realize some people's kids can't drink that stuff? I specifically asked if you had apple juice. The guy at the window was extremely rude and never explained the delay. I hope my kids don't get an adverse reaction to all that red dye in the drinks.

-by (Nov. 19, 2013)
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Farm House Salad no good

Arby's, your toll free customer service number doesn't work. Your website is worse. Evidently you make it difficult to improve your food and your service. I am no longer an arby's customer.

-by (Oct. 25, 2013)
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Salted food

I just left the Arby in the Annapolis Mall in Maryland. Today I asked for a meal with fried that are I salted. I was told that all their fries are salted, and they cannot make the without salt. I said you can make a new batch and not add salt when cooked. The young man and older man both said they do not do that. It's is crazy, not to mention the fact that many people cannot intake salt because of high blood pressure and other health concerns. This is very poor customer service in my opinion. I often eat in the mall and have never had this issue at any restaurant. Why can't they make fries without salt?

-by (Oct. 11, 2013)
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complaint rockford/belvidere ik

I have been to all the arbys to purchase the chocolate turnovers they are always sold out..they never even offer to make some why? If you have any item that is selling do you not want to have it on hand?

-by (Sep. 22, 2013)
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3rd time i was shorted a sandwich

Beware of the Arby's location in Willingboro NJ on rt. 130. This is the third time ive been shorted a sandwich on my order. Ive contributed to the arby's fund. I cant reach CS. Your welcome.

-by (Aug. 22, 2013)
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Ozark Arby's can't get simple orders right

Stopped in hoping to enjoy meal with family after long trip. After ordering over $35 worth of food they could not get their order right. 2 of my orders supposed to be upsized and they weren't and they couldn't get my Numer 17 chicken sandwich right. When they said they would fix order I waited on sandwich. Rest of family already ate n I watched everyone in restaurant that came in after us finish their meals while I still haven't received my sandwich. Thank you Arby's for making this the worst Arby's experience ever and Im sure I will never return to Arby's again as I will make sure I pass it on to all friends.

-by (Aug. 16, 2013)
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Arby's roast beef and fries

Arby's commercials advertise the roast beef sandwich as light pink and freshly sliced. This is what I remember when Arby's first arrive on the market. Now the roast beef is served brown. The original pink roast beef was delicious. The buns used to be buttered not now. The fries either one on them are served cold. It doesn't matter which restaurant I go to in my area, they are all the same.

Arby's needs to get back to basics correct this. Courteous staff would not hurt either.

-by (Aug. 11, 2013)
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