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Arby's commercials advertise the roast beef sandwich as light pink and freshly sliced. This is what I remember when Arby's first arrive on the market. Now the roast beef is served brown. The original pink roast beef was delicious. The buns used to be buttered not now. The fries either one on them are served cold. It doesn't matter which restaurant I go to in my area, they are all the same.
Arby's needs to get back to basics correct this. Courteous staff would not hurt either.