Domino's Pizza Customer Service

Domino's Pizza Customer Service Phone Number

Phone Number:(734) 930-3030

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Average Customer Rating

Score 2.4
Website: Domino's Pizza Website

Domino's Pizza Customer Service Hours

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Reviews For Domino's Pizza Customer Service (81)

ignored at store

Last week my daughter and I entered the Dominos store in Shawnee, Oklahoma to order dinner for the family. The cook was working on a pizza and kept his back to us the whole time. There was a delivery man who ignored us and told the cook he was off on a delivery. We waited to be acknowledged for 7-10 minutes and never were. We left the store and I called the number on the door only to have the same cook pick up and see me on the phone in my car asking for the manager. He hung up on me. We ended up spending over $50 at Mazzio's instead. I would like someone to contact me assuring me that this incident is being dealt with.

-by (Aug. 31, 2014)
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where's the cheese?

The new pan pizza is a big improvement. The cheese is very sub-par. Is it really cheese? It does not act, taste, or look like any pizza cheese I have ever had. It seems to be absorbed into the crust. Pizza cheese is always strechy, puddles on top of the pizza and tastes yummy.

So, to borrow a phase, Where's the Cheese?

-by (May. 11, 2014)
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Loved the service

The driver had a great smile and talked so well

-by (Mar. 28, 2014)
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horrible pizza and customer service

my boyfriend order my pizza with his credit card like he does everytime he orders so my pizza arrive and the man refuse to give me my pizza even after i gave him my boyfriend infor. so we speak to the manager and they tell us thay have to see the credit card which is a 1st so the guy comes back with the same old cold pizza ..all employees should follow the rules so customers want have any confusion the manager was rude and no help only offering a refund instead of fixing our issue store # 4461

-by (Mar. 26, 2014)
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placed order. never got

We placed an order today for 14 inch chicken specialty with ranch sauce an order of. Chicken pasta and an order of Chicken wings with barbeque. Got the total got a time of arrival within 21 to 29 min waited 40 min goes by and still nothing call them up and they say we dont have you order. Terrible Terrible kids are starving ave Were not waiting thanks total was $38.49. Guess we will just stick with pizza hut

-by (Mar. 5, 2014)
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Super Yummy!

I just have to say that I love Domino's pizza! The sauce is good and there is never too much....not to mention the delicious Parmesan Bread Bites! MMMMMmmmmm.....I think I'll have some for lunch today :)

-by (Feb. 19, 2014)
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Open

Open during snowstorm

-by (Feb. 12, 2014)
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Clean Hands...

First of all, let me say that I absolutely LOVE your bacon/onion pizza; but it has given me pause when I see your commercials and the workers are not using plastic gloves...I want to believe they are sanitizing their hands, but to see this is just a little unnerving. I remain,

Sincerely, Roberta Brown

-by (Feb. 4, 2014)
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Review about service

I would like to say although the pizza was good I was very upset that the Parmesan bread bites that I ordered and paid for were not delivered to me. Part of my order was forgotten and I'm not happy about it.

-by (Feb. 1, 2014)
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Bad services

i called dominos on columbus rd for a delivery today at 12n. the guy who answer the phone inform me that i can pay with credit card and the driver will assit me but when the driver arrive, he had no knowlege of such. the guy who answered the phone was very rude, unprofessional and disrectful. donminos on columbus rd you loss my bussinus, i going back to pappa johns

-by (Jan. 29, 2014)
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POOR CUSTOMER SERVICE

Got home, pie was cold, dry, very little sauce. Called and all I got was back-talk. Will not order again.

Hate to see a once wonderful pizza go down to garbage. The very least teach your employees about wonderful customer service. Snoqualmie, WA store doesn't.

-by (Jan. 22, 2014)
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Spam

My WWW domain has been receiving lots of spam for Domino's All sent to non-existent email boxes. Really bad business.

-by (Jan. 21, 2014)
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Poor customer service

Delivery driver was rude and over an hour late , hung up on me when giving directions to my delivery address!

-by (Jan. 19, 2014)
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Where's the cheese?

Pizza was cold. NO cheese. Could barely see any. Will not order again!

-by (Jan. 16, 2014)
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Dominos in Owatonna, MN

I would just like to say that I have ordered pizza from Dominos in Owatonna, MN twice recently, both times the weather was horrible. The young man who delivered my pizza was an absolutely wonderful young man. He is the most pleasant and cooperative person I could have encountered. Both times that I ordered were over the lunch hour and the same delivery person appeared both times. Let us not forget they these people are fighting weather and other drivers (who may not be so wonderful). My highest marks are for this young man and his wonderful attitude and service. I just wish I knew his name.

-by (Jan. 16, 2014)
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Cold food/bad service

We ordered the large 2 topping special for 7.99. We did carryout. When my husband picked it up, it was cold! we had to warm it in the oven. When we called them to complain, they wanted us to bring it back and they would replace it. We weren't going to drive back there, she could have offered a replacement for next time we ordered. Not the only time we have had problems here. The last time they sent our order out with a driver and we had to stand there and wait while they remade our order.

-by (Jan. 12, 2014)
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issue not resolved

Ordered two pizzas. One with white sauce, philly steak. Pizza was horrible, all we tasted was garlic and what appeared to be NO sauce. When reading sticker on pizza to make sure we received correct pizza, ticket said garlic parmesean. Since when does white sauce equal garlic sauce. Every where else white sauce equals alfredo that usually has parmesean in it. Called store and the store manager says garlic is the sauce they use, however they do have alfredo. THEN WHY was that option not given!!!!! Pizza was horrible. Money down the drain.

-by (Jan. 7, 2014)
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Pizza warmth

Pizza arrived barely warm. Called to let them know and was told there was nothing they could do. Very un satisfied. We order from dominos all the time, but not anymore. We will take our business elsewhere.

-by (Jan. 3, 2014)
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nasty dinner ever

I didnt feel up to cooking after holiday meal yesterday so ordered pizza biggest mistake ever.ordered 2 medium 2 topping special offers and they were the driest pizzas ever,called to complain and git hung up on,called back and "manager said can resend out order which was like cool,...well should of just gotten refund bc the "replacement order" was just as dry.now I know why we arent regular dominos pizza customers and trust ys no friggin more of this our money is too hard come by just to hand over for "nothing"

-by (Dec. 26, 2013)
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Worst pizza ever

I order two pizza both was thin crust. One pizza was with pepperoni and sauage the other pizza was extra pepperoni and less cheese. When the pizza arrived we check the order and they had made a mistake on the second pizza, there was no pepperoni. I call the store in Broussard, LA and told him about the mistake. They sent another pizza right order but I could mnot eat the pizza, itnwas burnt and it was crispy. When I called the store, the manager was very ugly. I told him that the pizza was burnt and too crispy in return he told me that is what I order. I told him that I would complain. Could someone please contact me about this matter. Thank you for your consideration.

-by (Dec. 24, 2013)
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