Cato Customer Service

Cato Customer Service Phone Number

Phone Number:(202) 842-0200

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Average Customer Rating

Score 1
Website: Cato Website

Cato Customer Service Hours

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Reviews For Cato Customer Service (2)


Using a credit card in your store is not a good experience. I have been trying to make a payment on line--now I'm going too try again, third time no answer by a representative. Last time I made a credit card payment in store, the payment was made before the due date, it did not show up on the statement for OVER a month, and I was charged a late charge.

-by (Oct. 22, 2014)


I visited your store in Durant, OK yesterday and found several items that I wanted to purchase. Used my Cato Card and was astounded at the incompetency of the store clerk. First she tells me she will have to call for verification of my card (I gave her my cell phone number but she didn't bother telling me they wanted my home number, which I do not have anymore). Then she needed my ID. Then she had to see it again, then AGAIN. I finally told her I would use another card (she was still on the phone line), I swipe my credit card and she asks me if the card is my husband's!! because the name is different than on my ID (NOT). I show her my ID AGAIN, then she tells me I will have to swipe my card again. I walked out without buying anything.

-by (Jul. 28, 2013)