Citibank Customer Service

Citibank Customer Service Phone Number

Phone Number:1 (800) 756-7047

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Average Customer Rating

Score 1.3
Website: Citibank Website

Citibank Customer Service Hours

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Reviews For Citibank Customer Service (9)

Outstanding Service

I was a Citibank card holder for many, many years. Any time I had a problem and called customer service I always had good outcomes.

-by (Dec. 24, 2014)

copy of 1099

Bank never sent 1099. So far have made 3 phone calls requesting copy. Still no results.Can't wait to roll over IRA to another bank.

-by (Mar. 18, 2014)

Invisible locations

Was attempting to locate branch offices near Tampa, FL. Googled Citibank locations and came up with 3 and phone numbers. 1st Location: Number not in service. 2nd location. Automated bs, had to say "operator" 6 times. Auto voice said it was switching, and call may be monitored, then hung up. 3d Location. No answer. Finally called 888 number. Guess what? Nearest branch office is 2 hours away in South Florida. Terrific! Just what I wanted to do; drive 4 hours.

-by (Jul. 22, 2013)

incorrect payment

the acct # where deposited the ck from Scotiabank los colobos P.R. is PEG Citibank N.A.acct.# 271970312 in the amount of 951.23 I need back urgent that money for my mortgage payment thanks

-by (Jul. 19, 2013)

Horrible customer service

It takes hours to get a human to answer customer service number. By that time you think you must have been insane to have opened an account with citi. This is the worst service. Why can't a customer talk to a person. It takes for ever.

-by (Jun. 10, 2013)

Peg Citibank n.a.

This is a processing hub for Home Depot. Possibly the client has payments set up with them to withdrawl $25.00 a month?

-by (May. 7, 2013)

unable to access the customer service

It is frustrating that I am not abl to get connected to the customer service call centre. After selecting the language I am asked to type the card number and each tine I type the card number I get the message that the entered number is wrong. I need to get some detail regarding my billing.

Help me

-by (Apr. 2, 2013)

Citi Bank - Des Moines, IA does not exist!

I don't believe that this is Citi Bank, I have spent the last few hours on the phone with them, and first of all there is not a Citi bank in Des Moines, IA. My company sent a check to a vendor that was somehow intercepted and cashed by this Citi Bank, in Des Moines. The number that you mentioned 271970312 is also on the back of our canceled check, along with an account number that appears to be a Discover card number. I do believe that we have been the victims of fraud! Best of luck to you!

-by (Mar. 6, 2013)

Check Debit

I Work for Merrill Lynch. Every month Citi debits $25.00 from one of my clients accounts that is not authorized (according to my client). The $25.00 is then deposited in PEG CitiBank N.A. in Des Moines IA. The only number on the back of the check is 271970312 We would like to know exactly where this $25 is going. It's check # 2480,2481 and 2482. It says it's authorized by my client but it is not. Please reseach and e-mail me at the above address.

-by (Feb. 6, 2013)