Absolutely wretch experience in every way.
I ordered online and will sure regret that forever. I should have called a Sacramento area florist myself after looking at their websites. Not only was FTD's delivery fee for the day BEFORE Valentines Day incredibly steep, they did not deliver at all, but sent me a cheery email assuring me they had been delivered. Fat chance. I'm sure they rode around in a hot van for 12 hours then went back to the shop or were dumped off at another house. Waited 1 hr. on phone; person was cheerful but totally ineffective. Now en route to store to get them myself. They have 7-day satisfaction guarantee; on day 6 I will insist on another arrangement to make up for this.