The Children's Place Customer Service

The Children's Place Customer Service Phone Number

Phone Number:1 (877) 827-7895

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Average Customer Rating

Score 2.3
Website: The Children's Place Website

The Children's Place Customer Service Hours

  1. Mon. 9:00am - 8:00pm
  2. Tue. 9:00am - 8:00pm
  3. Wed. 9:00am - 8:00pm
  4. Thu. 9:00am - 8:00pm
  5. Fri. 9:00am - 8:00pm
  6. Sat. 9:00am - 5:30pm
  7. Sun. 9:00am - 5:30pm

Reviews For The Children's Place Customer Service (7)

Such long hold times

They don't even have the option for online chat so you are stuck holding on forever

-by (Aug. 2, 2014)
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bad customer service

I bought some uniform online and I returned back to the central warehouse becuase they sent the worng size and I am still waiting for the refund .

-by (Jun. 26, 2014)
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Excellent staff and clothes

been shopping for years and will continue too!!!

-by (Jun. 26, 2014)
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Really?

I purchased two pairs of shoes on the Children's Place website for my daughter. She was so excited when we got them today! She put her foot down into the sandal and I went to fasten the buckle and it popped off! Really???? I will be returning both pairs to the store since I would have to pay for shipping to return them.....I will never shop there again.

-by (May. 30, 2014)
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Very poor customer service

I am a grandma I went to west little rock Arkansas store @ the promenade. In which the clerk when I ask about a skirt price match from their store on University was rude. However not notified they where closing the manager look at me and said "can you bring your stuff to the counter I need to close my till out". Not please or anything. Then she sent a male to the dressing room & open the door on my granddaughter & daughter while changing to tell them "Where closing" hurry up.

-by (Dec. 23, 2013)
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Best place

Great deals,colorful clothes,so much to choose for,good customer service,but at some busy days it feels like messy,otherwise it is worth to shop there.

-by (Oct. 21, 2013)
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Horrible customer service

Will be closing my acct.... I have not received a card. Yet, went to the store and with proper ID was able to make purchase... A month go by, and I still have not received my card. I called customer service to make a pymt and the rude customer service told me with attitude that there is going to be a 16.99 charge.. I explain I don't have a card to make through automated or computer... She put me on hold without asking if I could be put on hold!!!! Worst customer service experience ever.

-by (Jan. 14, 2013)
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