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My password for rewards never works, resetting it never works, impossible to find the customer service number. Once I had number, waited 45 minutes only to be told the system was down. Got no help and I wanted this resolved TODAY so I could make an online purchase with the current no shipping/% off. I have been frustrated beyond belief with this company. I'm tired of all of my purchases not earning rewards. Also, I think the stores are always a disaster, are too crowded to even push my daughter around in her stroller, and they never have a good size selection.