Ripped Off In NYC
We spent five days at the Courtyard by Marriott in Times Square. Our room reservation included breakfast. This was confirmed at check in. The next morning we were told that the breakfast charges would go on our bill but I should keep the receipts and turn them in at the desk for the charges to be taken off the final bill. This I did the night before we were to check out, however when I got our receipt in the morning the breakfast charges were still there. I pointed this out to the clerk as we were leaving and he promised to take care of it. I received my itemized charges by email and the charges were STILL there. My call has not been returned.