UPS Customer Service

UPS Customer Service Phone Number

Phone Number:1 (800) 742-5877

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Average Customer Rating

Score 2.2
Website: UPS Website

UPS Customer Service Hours

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Reviews For UPS Customer Service (6)

Very inconvenient

Very inconvenient!

-by (Aug. 12, 2015)

no sign of my order anywere

i had ordered a idem and have not retrieved it yet

-by (Apr. 8, 2015)

Wrong Address Again

Once again the UPS driver for our area cannot distinguish between addresses that end with "Drive" or "Circle." I receive deliveries for Circle so much I got tired of doing UPS's job, by taking the packages to the correct address. I attempted to contact UPS, to get them to retrieve the packages, which usually works, except for today. I contacted them yesterday morning and as of 5:00 this evening they have yet to retrieve the latest package. After calling UPS a second time I gave up and delivered it myself again. I will never ever use UPS, they're dumber than a box of rocks, not to mention lazy!

-by (Oct. 2, 2014)


My order was delivered to another address even though I had my specific address on label. I called ups customer service, was told that I needed to call the company that I ordered from. however, the message on tracking post said "Package left on outside porch." I told her that and the reply was "no, the post office would deliver." after 2 hours of frustration, I called ALL my neighbors and finally tracked my package. thank you very much UPS!

-by (Jul. 25, 2014)

Never delivered three of my packages

Ordered 2 items over a week before Christmas and one with 2 day air. Never got any of them. "beyond their control" they advised. I never had issues with UPS in the past. Wish there was a different option.

-by (Dec. 25, 2013)


Great on delivery always on time. Delivers your thing in good shape.

-by (Jun. 4, 2013)