Social Security Office Customer Service

Social Security Office Customer Service Phone Number

Phone Number:1 (800) 772-1213

Shortcut: N/A - Edit

Average Customer Rating

Score 2.4
Website: Social Security Office Website

Social Security Office Customer Service Hours

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Reviews For Social Security Office Customer Service (7)

Prescription Drug Plan

After waiting on the phone for approximately 50 minutes, I was overjoyed to get a real person to talk to me. However, after saying "Hi", and my saying "Hi", the connection was lost and I was connected to the survey. How exasperating!!!

-by (Dec. 29, 2015)

This Is A Shame

All local numbers have been disconnected and I can't get anyone to answer the toll free number. This is a shame. How can you treat people like this?

-by (Oct. 2, 2015)

Very quick

I was impressed with the very fast and efficient system they have now at SS Office. What a quick visit ...Such a pleasure.

-by (Dec. 16, 2014)

Poor Customer Service

Long periods of wait time/never talked to anyone/asked for call back and was disconnected for techincal difficulties.

-by (Dec. 5, 2014)


2 hour wait , thats how you treat disabled people, what a shame!

-by (Oct. 7, 2014)

Customer Service

Called !-800-772-1213. What a joke. All I wanted was a letter for my 2014 Benefit Award. Got nowhere. Asked for a callback. Got one and transferred to Customer Service with a 45 minute wait and got dropped.

-by (Mar. 4, 2014)

SSA Phone Contact - What is the Time Zone

It is helpful to know the time zone in order call at 7am. SSA should a this info.24

-by (Jan. 10, 2014)