Net10 Customer Service

Net10 Customer Service Phone Number

Phone Number:1 (877) 836-2368

Shortcut: Press 1, then 4, then 4

Average Customer Rating

Score 1.3
Website: Net10 Website

Net10 Customer Service Hours

N/A - Edit

Reviews For Net10 Customer Service (8)

Stolen phone..Your screwed

Had our phone stolen and called to get it cut off. We bought it from someone so no book and had no charger, But mine fit it. So anyways called to get it cut off and because I don't know the make and serial number of the phone. They will not cut off. Even tho they have all our personal info to have it cut off. I said so your saying we are just screwed and they can use our minutes and they said YES. LOL......4 years we have been with Net 10.... NO MORE

-by (Dec. 28, 2013)

What the(Bleep)

For some reason other than being cheap I have remained with this so called cell phone company paying $54.00 a month for a phone that breaks every 2 months. This is my 3rd phone, and last one. They should be reported to consumer affairs, and whom ever will listen. Now I am waiting for the 3rd phone with a new number and the task of telling everyone a have a NEW NUMBER AGAIN!!! Shame on me.

-by (Dec. 17, 2013)

terrible terrible service

could not receive calls or make calls on this phone. could not make calls to service dept. people calling in could not get. Phone would not operate as it was supposed to work. anyone out there in cyberspace?

-by (Sep. 19, 2013)


Please do not waste your time with them. SAVE YOUR MONEY!!!!!

-by (Sep. 13, 2013)

worest people and service in the world!

My net10 cell phone failed, speaker went out. So I called and asked if I bought a new net10 phone could they make sure that I kept my present phone number. Yes of course was the answer that I thought I heard from someone who could barely speak ENGLISH. * days later and 10 hours on the phone they finally active the new phone. with anew number. Now I must get ahold of a couple hundred people and tell them what sorry excuse the net10 phone company is. They can't do anything in the line of customer service. they sure can't do business in the ENGLISH speaking countries. If they don't have a good English back ground they should not be allowed to try and do business. Don't make the mistake of doing business with net10.

-by (Aug. 2, 2013)


My cheap Walmart cell phone service is worse than none at all. Two days ago I attempted to add another 60 days + minutes. My credit card was charged 2 days ago but still no time or minutes. I've called 4 times with no results, being told to wait another hour. That was near 48 hours ago with no results. So I try contacting them when they won't be buisy at 5am. Guess what! They won't be back on their phones till 10am, 5 hours from now. They don't know how to fix the da**ed thing! If not upn and running by 2pm, I'm chucking the garbage and calling my Cr Cd Co to dispute the charge. Not worth the time.

-by (Jul. 30, 2013)


Tried calling customer service phone was busy for a LONG time! Soon found out why. After being hung up on twice as they were "transfering my call to the correct department" I was placed on hold for an hour and 28 minutes before I finally hung up! Wish I had never purchased this phone!

-by (Apr. 6, 2013)

HORRIBLE, FAKE Cust. Service!!!

Never got answered!! I had to call several different customer support numbers before getting answered-- which never happened!! Robot response hung up on me 2 or 3 times first. Can't believe this. I know Net10 is cheaper than most contracts, but that doesn't make us rats that deserve last response just because we choose to save money. IF it weren't for the cheaper price and no contract agreement then I would never use Net10. If their customer service is this bad at responding then it must mean their service is so bad everyone is calling in on it?? How sad. What is the world coming to...?

-by (Apr. 1, 2013)