greatly improved cust. service
had some rough patches over the years - mostly involving overseas customer service & language obstacles, I believe; but today was PERFECT...not only was the customer service (though sounding like a chaotic zoo on the other end!) effective, patient & successful but NET 10 actually now offers a choice of bundles to add to my diminishing EZ minute plan that makes it all so perfect! If they ever had this before than too bad I never knew and felt some unnecessary frustration with them. If it's a new option, as it is for me, then BRAVO anyway. Finally perfect in every way!!!