U.S. Post Office Jackson NJ

I have tried in vain to not go to the Jackson, NJ US Post Office, because every time I do, I always get awful customer service. I have greeted them with a smile and in return, they respond with a loud, harsh tone and don't want to be bothered with helping guide customers in the right direction. Today, one of the clerks kept telling me "just fix it" when I pleaded with her to help me how to "fix it". She wouldn't help at all. She had no desire to listen to what I was trying to explain to her. I felt humiliated and frustrated with people standing behind me in line. The service was despicable and appalling. This is not the first time I have experienced this. They don't want to be bothered with helping people. And no wonder USPS cries they are losing money. Retrain your workers to offer the best customer service to your patrons. That's the first step in seeing your profits in the green. I will never ever go back to the Jackson Post Office on Bennetts Mill again. I wish they would reopen the one near Rt 571. I loved the service there.

The "service" at this location begins with the absence of parking & goes on to endless lines of "customers" enduring agonizing waits while the understaffed clerks plod along, never bothering to staff up another station to handle the overload. Add to this their "bankers" hours from 10am to 4:30pm, giving people a highly restricted time window to do business there. This is pure "DISSERVICE"!