Report Abuse
Report abuse on a U.S. Post Office Store locations and Hours Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I have tried in vain to not go to the Jackson, NJ US Post Office, because every time I do, I always get awful customer service. I have greeted them with a smile and in return, they respond with a loud, harsh tone and don't want to be bothered with helping guide customers in the right direction. Today, one of the clerks kept telling me "just fix it" when I pleaded with her to help me how to "fix it". She wouldn't help at all. She had no desire to listen to what I was trying to explain to her. I felt humiliated and frustrated with people standing behind me in line. The service was despicable and appalling. This is not the first time I have experienced this. They don't want to be bothered with helping people. And no wonder USPS cries they are losing money. Retrain your workers to offer the best customer service to your patrons. That's the first step in seeing your profits in the green. I will never ever go back to the Jackson Post Office on Bennetts Mill again. I wish they would reopen the one near Rt 571. I loved the service there.