5 Reviews For Bennigans

Average Customer Rating

Score1.2

Review for: Bennigans in Clear Lake, IA

Horrible Horrible Horrible

Do not bother to even stop the service was terrible, the food made our whole family sick and we waited over an hour for our food and there were only four other tables being waited on.

-by (05, July, 2013)
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Review for: Bennigans in Urbandale, IA

Hostess service

Traveling thru from Nevada with friends from Hawaii and decided this was a good place to eat as it was close to the hotel we were staying at. Hostess welcomed us and proceeded to seat the 4 of us at a small table. When the waiter arrived we politely asked if we could move to a larger table. The waiter asked the hostess if the larger tables was opened and the hostess clearly showed her disgust. Finally we were seated at the larger table. Our waiter was very professional and friendly. The food was outstanding and we enjoyed it greatly. When we were ready to leave a member of our party asked the same hostess if she would get our waiter so we could pay for our meal. Big Mistake!!!! She rolled her eyes and got the waiter, then proceeded to greet other customers, but not before she apologized to them for our interruption. Upon leaving she never acknowledged us with a thank you for coming, yet she was doing it to all the other customers. Maybe our looks turned her off as we are all from Hawaii and Oriental's. Not sure but whatever her reasons were for her attitude towards us made us unwelcomed. We will not visit this restaurant again, even though the food and wait service was exceptional.

-by (04, July, 2013)
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Review for: Bennigans in Urbandale, IA

Watch your credit card receipt

I was there a couple nights ago, and the waitress ran my credit card through for $97 instead of $37. I can't get a hold of anyone on the phone, and they assured me it would not process...BUT IT DID.

Pay in cash if at all possible.

This is a pain,

-by (29, April, 2013)
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Review for: Bennigans in Miami Springs, FL

Shame On YOU!

We dined in your restaurant for dinner on 10/23/12, the day prior to our cruise. Table #63/1, Server: 76 surelys. We ordered our meal, a couple of beers, and requested water to drink. After a long wait, our server showed up with bottled water that she wanted to sell us for a fee of about $5. Are you KIDDING??? We just spent $25.56 for dinner and can't get a glass of water in your high-humidty city of Miami??? Let's not forget that the tip was already added to our tab and we are glad we saw that as there was NOT going to be an additional tip for this meal. Doubt you'll see our business on our next trip and we will not give you a good review!

-by (11, November, 2012)
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