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I purchased a new Iphone 4S for $200, which was what the manager offered me when my EVO 3D screen died and could not be repaired. He then told me to go to the Apple store to purchase the $100 protection plan. After going to the Apple store I not only found out I was sold an Iphone 4 instead of a 4S, but I was also told I could not purchase the protection plan on this phone because it was a used phone and not a new phone like I was told. I went back to Sprint to talk to them about this and they refused to do anything for me and actually went as far as telling me to leave.