Report Abuse
Report abuse on a The North Face Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
I called to inquire what could be done regarding my North Face jacket's broken zipper. Customer service told me to return it to a North Face Store or send it to their warranty center, and it would be repaired and sent back with NO charge. Within minutes the customer service rep had emaiIed me the required form and a shipping label. Fabulous!