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Original Post
North Face has the absolute WORST customer service I have ever experienced with ANY company EVER! I would advise ANYONE considering purchasing their products to go through another carrier (i.e. Macy's, Dicks Sporting) which is a really sad testament of your company and how it treats its customers. I would must rather deal with the kind and helpful people at another retailer that the snobby and disrespectful people at North Face themselves. Customer service at North Face needs a serious facelift and FAST going into the holiday season.