Report Abuse

Report abuse on a Planet Fitness Customer Service Post

If you believe that the comment below should be taken off please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.

Original Post

I paid 20 dollars for a tour. The young man was to busy talking to his co-worker. After 15 minutes he charged me 20.00 Took me on a tour that lasted 3 minutes In the end he said just read the machines. He then walked away,calling his girlfriend. I felt I bothered him. I was not allowed to use certain rooms. So why would I sign for a membership not knowing how the machines worked. It should be called Planet ripp off. Thats how I feel. Tried calling custmer service. Its now three days later still waiting for someone to pick up.

Your Info