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Original Post
I had to use hertz for my wife while her vehicle was getting repaired from a car wreck and the customer service was horrible! First the guy was 45 minutes late picking me up from the body shop and then almost rear ended a car not once but twice on the way to the office! He sped the whole way to a point i asked if I could drive. I am returning the car tomorrow and my wife called to make arrangements and when asked how I was going to make it back home the gentleman informed her that he guesses he will have to drive me back! Is this the service you give to your renters? I am appauled by the service I was given and after tomorrow I hope to never do business with the Enterprise Alabama store again! I will call and make a formal complaint also !