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Original Post
A physically handicap elderly person phones this facility at 7715 Cottage Grove, to ask a question, and all is done is: 1) the phone is never answered, and 2) someone cleverly picks the phone up and hang the phone up, instead of serving the elderly customer. Why? This is sad, unacceptable, and one day, this facility will be kind to call-in customers. I pray for new management soon. This happens all the time.