Report Abuse
Report abuse on a Sears Customer Service Post
If you believe that the comment below should be taken off Forlocations.com please complete the form. We do not tolerate profanity, personal attacks and other malicious posts. We appreciate your help.
Original Post
After waiting for appointment and parets over a month, the repair man did not show up on a confirmed appointment(1-5pm time frame)and when I called him after 8:00pm , he just said that he was running behind and wo'nt be able to make it. I took time off from work and waited for the service man, and result was an insensitive serviceman who decided tokeep me waiting and then a no call no show. I am very frustrated with the entire Sears repair customer service and the serviceman who obviously has no sense of customer care. Extremely a bad experience and service.