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Original Post
There is no customer service at Sears, once you buy the product Sears has your money thus they have no need to take care of your problem and hope you just go away. There is no person who can or is willing to help you. After over an hour of getting the run around at repair center I asked “is it your job to help a customer”? I was told by the Sears employee ”no it is not my job to help customers”! I will up date here, still waiting for response from Sears. The have the defective product they sold and it is under warrantee I bet they will try and weasel out of fixing it?