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Original Post
We brought a snowblower in for repair that was cosmetically damaged in a transit related incident to Sears Repair Center in Bloomingdale, Il. Sears repair center replaced the part with a used part and damaged the handles, we brought it back several times to rectify the problem and each time it came back worse! The sales people, including Harold, were rude and unwilling to assist. I even asked the price od a snowblower on the floor so I could buy that for our customer and the salesman would not compare the model numbers! When I asked for the manager, Virginia, he said she was too busy. We left the snowblower and will never shop Sears again. I am posting signs in all of our stores not to shop Sears with this letter.