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We have been a regular at Ruby T. For at least 10 years. Two weeks ago we went in got our usual steak, salad bar, we also give a side up for a extra salad bar. The lady who waited on us was the ass manager, she was snippy every thing she said to us was with a superior attitude. So as we're leaving to pay, i looked at the ticket to find she charged me For the ribeye16.99 then the up charge 7.99 for two salad bars. I said to her Ma'am this total is higher than my normal charge, she said well, management says that's the price, so if you don't like it just talk to the Manager next time you come in. I thought to myself well that may never happen again. So against my better judgment we went back tonight. I spoke to our server about our order 1 ribeye dinner w salad bar purchase another salad bar for 2.99, he said oh yeah we do that all the time, I ask how long he'd worked there he said over a year and before that he was a salad bar person. I know he had because I remember him So out steak comes out not a 16 oz ribeye more like 8 -10 Oz. strip steak. We ask for it mwell, it was rare bloody! Then we ask for steak sauce and extra napkins we were almost thru with our steak when the sauce got to us. I also ask for extra ice there was almost none in my glass I.like a lot of ice no more ice, I was ticked. We then waited For 15 minutes for our check, I put $40.00 in the blk folder When he finally came back I had 5.00 as my change. So I'm again in one way or another paying more than the 22.00 I usually used to pay before the issue with the ass. Manager. I guess they got tired of our consistent business. One more thing we have also noticed the plates are smaller on the bar. The tomatoes were old and the ham was old. The bar itself has no fruit raisins grapes or cranberries any longer. I think well try some new rest. If this is how Rts wants to run the company. I think the management in this store is very rude and undeserving of Her prestigious job. We make enough money to pay her wages for the rest of her life w out even noticing it. The reason we share is we can't booth eat a full steak order now that we're older. Springfield mo. North glens tone