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I banked with Bank of the West for years, then life happened, I hit finanancial hard times and was unable to make a deposit for months. Then they started charging my account with a monthly "service" fee. I couldn't afford it and went to a branch to close my account. The teller never asked me why I was closing my account, so I offered the information. Her only reply was, "Is there anything else I can help you with?"

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