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we have been trying to get a loft bed delivered for my son for over a month. 1. for a bed, there is a mandatory delivery and set fee which is about $300. 2. the (horrible) delivery company came with broken pieces. then after not hearing from anyone for 3 weeks, after few very frustrating calls to PB who has no connection to the delivery company (which is sad), commits to deliver the items on 10/23. because we were about 5 mins late, the delievery company left with no calls to us. with calls to them, they promised to bring the items back later in the day. Guess what..you got it. no bed yet....

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